A Guidance Process for the Selection of Business Process Modelling Techniques for the Revised Business Process Reengineering

Business Process Reengineering is a reverse design process that allows for radical improvement in quality, service, cycle times, productivity and cost for a specific market or customer of a company. To support BPR project in the company, several methodologies are emerging, each of them focused on the analysis of the company’ Business Processes. These BPR methodologies, share one common task: modelling existing and new company’ business processes. To fulfill this task, business process modeling techniques are used. But with the large number of business process modeling techniques, deciding which modeling technique to use for a specific task is often difficult and ambiguous. To increase BPR projects success rate, this paper presents a framework for classifying business process modeling techniques. The framework is composed of a three dimensional model for classifying business process modeling techniques, and a Map meta-model of the process supporting this framework.

[1]  William J. Kettinger,et al.  Business Process Change : Reengineering Concepts, Methods and Technologies , 1998 .

[2]  Josep Valor,et al.  Process Innovation: Changing Boxes or Revolutionizing Organizations? , 1997 .

[3]  Yih-Chang Chen Empirical modelling for participative business process reengineering , 2001 .

[4]  Zahir Irani,et al.  Holistic business process reengineering: an international empirical survey , 2001, Proceedings of the 34th Annual Hawaii International Conference on System Sciences.

[5]  Ken Lunn,et al.  Business processes--attempts to find a definition , 2003, Inf. Softw. Technol..

[6]  Sirkka L. Jarvenpaa,et al.  Business process redesign: Radical and evolutionary change , 1998 .

[7]  Peter Gyngell,et al.  Process Innovation: Reengineering Work through Information Technology , 1994 .

[8]  Bart-Jan Hommes,et al.  Assessing the quality of business process modelling techniques , 2000, Proceedings of the 33rd Annual Hawaii International Conference on System Sciences.

[9]  Fu-Ren Lin,et al.  A generic structure for business process modeling , 2002, Bus. Process. Manag. J..

[10]  John M. Wilson,et al.  Business Processes: Modelling and Analysis for Re-engineering and Improvement , 1995 .

[11]  D. L. Flarey Reengineering the Corporation , 1994 .

[12]  Donna B. Stoddard,et al.  Reengineering: Business Change of Mythic Proportions? , 1994, MIS Q..

[13]  George M. Giaglis,et al.  A Taxonomy of Business Process Modeling and Information Systems Modeling Techniques , 2001 .

[14]  Ruth Sara Aguilar-Savén,et al.  Business process modelling: Review and framework , 2004 .

[15]  Keith Phalp,et al.  The CAP framework for business process modelling , 1998, Inf. Softw. Technol..

[16]  Colette Rolland,et al.  A Multi-Model View of Process Modelling , 1999, Requirements Engineering.

[17]  Peter Kawalek,et al.  A methodology for business process redesign: experiences and issues , 1994, J. Strateg. Inf. Syst..