Strategic alignment leverage between hotels and companies: The buyer–supplier relationship perspective
暂无分享,去创建一个
[1] James L. Heskett,et al. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value (Цепочка создания прибыли в сфере услуг: как ведущие компании связывают прибыль и рост с лояльностью, удовлетворением и ценностью) , 2014 .
[2] Rob Law,et al. Disintermediation of hotel reservations , 2013 .
[3] Michael Hawthorne,et al. Smoothing the path of integration , 2010 .
[4] Edward C. S. Ku,et al. Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing , 2010 .
[5] George John,et al. When Should Original Equipment Manufacturers Use Branded Component Contracts with Suppliers? , 2009 .
[6] C. Moorman,et al. Marketing Alliances, Firm Networks, and Firm Value Creation , 2009 .
[7] Jeremy F. Shapiro,et al. STRATEGIC INVENTORY OPTIMIZATION , 2009 .
[8] David C. Bojanic,et al. Price Bundling and Travel Product Pricing Practices Used by Online Channels of Distribution , 2009 .
[9] Thomas Neubauer,et al. An empirical study about the status of business process management , 2009, Bus. Process. Manag. J..
[10] Cristóbal Sánchez-Rodríguez. Effect of strategic purchasing on supplier development and performance: a structural model , 2009 .
[11] Thomas J. Scanlon,et al. Antecedents of collective‐value within business‐to‐business relationships , 2009 .
[12] Wiesław Urban. Organizational service orientation and its role in service performance formation: evidence from Polish service industry , 2008 .
[13] J. Brownell. Exploring the Strategic Ground for Listening and Organizational Effectiveness , 2008 .
[14] Michael Kyobe,et al. The influence of strategy-making types on IT alignment in SMEs , 2008, J. Syst. Inf. Technol..
[15] Sooksan Kantabutra,et al. Vision effects in Thai retail stores: practical implications , 2008 .
[16] S. Sahadev. Economic satisfaction and relationship commitment in channels: The moderating role of environmental uncertainty, collaborative communication and coordination strategy , 2008 .
[17] Soon Hong Min,et al. The moderating role of trust in manufacturer‐supplier relationships , 2007 .
[18] Rob Law,et al. A Fuzzy Multiple Criteria Decision-making Model for Evaluating Travel Websites , 2007 .
[19] Jen-te Yang. Knowledge sharing: Investigating appropriate leadership roles and collaborative culture , 2007 .
[20] Alexander J. S. Colvin,et al. The Problem of Action and Interest Alignment: Beyond Job Requirements and Incentive Compensation , 2007 .
[21] James R. Brown,et al. Global Brand Expansion , 2007 .
[22] Jan Pries-Heje,et al. Aligning Software Processes with Strategy , 2006, MIS Q..
[23] Indra Abeysekera. Managing Human Capital in a Privately Owned Public Hotel Chain , 2006 .
[24] W. Kim,et al. Determinants of Chinese hotel customers’ e-satisfaction and purchase intentions , 2006 .
[25] R. Ford,et al. A case study in hotel organizational alignment , 2006 .
[26] Dragan Z. Milosevic,et al. A two-way influence between business strategy and project management , 2006 .
[27] A. Brady,et al. Relationship development in a multinational utilities network , 2006 .
[28] E. Chan,et al. Motivations for ISO 14001 in the hotel industry , 2006 .
[29] C. Strong. The influence of employee behavioural performance on customer focus strategies , 2006 .
[30] John E. Timmerman,et al. Service orientation and performance: an organizational perspective , 2006 .
[31] Jason Bennett Thatcher,et al. Antecedents and outcomes of strategic IS alignment: an empirical investigation , 2006, IEEE Transactions on Engineering Management.
[32] Awi Federgruen,et al. Competition in Service Industries with Segmented Markets , 2006, Manag. Sci..
[33] Marianna Sigala,et al. Integrating customer relationship management in hotel operations: managerial and operational implications , 2005 .
[34] Emin Babakus,et al. Dimensions of hotel choice criteria: congruence between business and leisure travelers. , 2005 .
[35] H.-P. Hsu,et al. The implementation of an activity-based costing collaborative planning system for semiconductor backend production , 2005 .
[36] Rob Law,et al. Analysing the online pricing practices of hotels in Hong Kong , 2005 .
[37] Veikko Seppänen,et al. Market‐oriented resource management in customer relationships , 2005 .
[38] R. Harrington. The environment, involvement, and performance: implications for the strategic process of food service firms , 2004 .
[39] Jay Kandampully,et al. Market oriented learning and customer value enhancement through service recovery management , 2004 .
[40] William T. Rupp,et al. E-Traveling via Information Technology , 2004 .
[41] Sandra Watson,et al. Quality service in the international hotel sector: A catalyst for strategic human resource development? , 2004 .
[42] P. Chathoth,et al. Strategic alliances: a hospitality industry perspective , 2003 .
[43] Richard G. Moore,et al. Marketing hotels using global distribution systems. , 2003 .
[44] Traci Carte,et al. In Pursuit of Moderation: Nine Common Errors and Their Solutions , 2003, MIS Q..
[45] Lynda Gratton,et al. The three-dimensional people strategy: Putting human resources policies into action , 2003 .
[46] Judy A. Siguaw,et al. The Evolution of Electronic DistributionEffects on Hotels and Intermediaries , 2003 .
[47] P. Humphreys,et al. Buyer–supplier relationship: perspectives between Hong Kong and the United Kingdom , 2003 .
[48] Wynne W. Chin,et al. A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic - Mail Emotion/Adoption Study , 2003, Inf. Syst. Res..
[49] Ravi Kathuria,et al. Alignment of strategic priorities and performance: an integration of operations and strategic management perspectives , 2003 .
[50] Johannes Liebach Luneborg,et al. Customer-focused Technology and Performance in Small and Large Banks , 2003 .
[51] Juan Manuel García-Falcón,et al. Building the valuable connection: hotels and travel agents , 2002 .
[52] R. Nellore,et al. The impact of supplier visions on product development , 2001, IEEE Engineering Management Review.
[53] L. Pittaway. Corporate enterprise: a new reality for hospitality organisations? , 2001 .
[54] F. Partovi. An analytic model to quantify strategic service vision , 2001 .
[55] Kevin K. F. Wong,et al. An analysis of the competitive strategies of hotels and travel agents in Hong Kong and Singapore , 2001 .
[56] A. Pehrsson. The strategic states model: optimum strategies to reach high performance , 2001 .
[57] Nick Bontis,et al. A MODEL OF THE IMPACT OF MISSION STATEMENTS ON FIRM PERFORMANCE , 2001 .
[58] Richard C. Hoffman,et al. Strategic alliances for competitive advantage: evidence from Israel's hospitality and tourism industry. , 2000 .
[59] Juan Manuel García-Falcón,et al. Successful relationships between hotels and agencies. , 2000 .
[60] Leo M. Renaghan,et al. Marketing Your Hotel to and through Intermediaries , 2000 .
[61] John Hulland,et al. Use of partial least squares (PLS) in strategic management research: a review of four recent studies , 1999 .
[62] Peter W. Hom,et al. SERV∗OR: A managerial measure of organizational service-orientation , 1998 .
[63] Johan Lilliecreutz,et al. Orchestrating resource base, role, and position: a supplier’s strategy in buyer-dominated relationships , 1998 .
[64] J. Child. Strategic Choice in the Analysis of Action, Structure, Organizations and Environment: Retrospect and Prospect , 1997 .
[65] L. Schlesinger,et al. Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Managers , 1996 .
[66] Danny Miller,et al. Strategy, Environment and Performance in Two Technological Contexts: Contingency Theory in Korea , 1996 .
[67] Kannan Ramaswamy,et al. Matching Managers to Strategy: Further Tests of the Miles and Snow Typology , 1996 .
[68] Thomas F. Burgess,et al. Manufacturing technology and the supply chain: Linking buyer-supplier relationships and advanced manufacturing technology , 1996 .
[69] M. Yasai-Ardekani,et al. Designs for environmental scanning systems: tests of a contingency theory , 1996 .
[70] A. Parasuraman,et al. Improving service quality in America: Lessons learned , 1994 .
[71] A. Morrison,et al. Relating Porter’s Configuration/Coordination Framework to Competitive Strategy and Structural Mechanisms: Analysis and Implications , 1993 .
[72] G. Tellis,et al. Pioneer Advantage: Marketing Logic or Marketing Legend? , 1993 .
[73] S. Wheelwright,et al. Revolutionizing Product Development: Quantum Leaps in Speed, Efficiency and Quality , 1992 .
[74] B. Wernerfelt,et al. A Resource-Based View of the Firm , 1984 .
[75] G. Day. Strategic Market Planning: The Pursuit of Competitive Advantage , 1984 .
[76] Gregory G. Dess,et al. Dimensions of Organizational Task Environments. , 1984 .
[77] L. Stern,et al. The Environment of Marketing Channel Dyads: A Framework for Comparative Analysis , 1983 .
[78] C. Fornell,et al. Evaluating structural equation models with unobservable variables and measurement error. , 1981 .
[79] R E Miles,et al. Organizational strategy, structure, and process. , 1978, Academy of management review. Academy of Management.
[80] K. Jöreskog,et al. Intraclass Reliability Estimates: Testing Structural Assumptions , 1974 .
[81] J. Chung,et al. Retailer–buyer supplier relationships: The Japanese difference , 2006 .
[82] José Antonio Varela González,et al. Structural relationships between organizational service orientation, contact employee job satisfaction and citizenship behavior , 2006 .
[83] Ram Subramanian,et al. Examining the interrelationships among perceived environmental change, strategic response, managerial characteristics, and organizational performance , 2004 .
[84] L. Richard Ye,et al. Information technology and firm performance: Linking with environmental, strategic and managerial contexts , 1999, Inf. Manag..
[85] A. Wilcock,et al. Obstetrical patient satisfaction. , 1996, Journal of health care marketing.
[86] W. Joseph,et al. Internal marketing builds service quality. , 1996, Journal of health care marketing.
[87] C. Prahalad,et al. Competing for the Future , 1994 .
[88] P. Nemetz. The Environment and Development in Southeast Asia: Some Economic and Technological Dimensions , 1994 .
[89] A. Roth,et al. Manufacturing Strategy, Manufacturing Strength, Managerial Success, and Economic Outcomes , 1990 .
[90] James L. Heskett,et al. Managing in the service economy , 1986 .
[91] Carol M. Sánchez,et al. Environmental Change and Management Staffing: An Empirical Examination of The Electric Utilities Industry , 1970, Journal of Business Strategies.