From Ownership to Access: Re-Engineering Library Services

Summary In 1992, Auraria Library fully embraced the idea that meeting user information needs is a collection development activity which should be funded from the materials budget whether accomplished by purchasing material for permanent retention or by acquiring one-time access for an individual user. This article discusses the restructuring of a traditional Interlibrary Loan Department into Information Delivery/Interlibrary Loan (ID/ILL) and its move to Collection Development Services. Because access to resources was funded from the learning materials budget along with ownership, it became necessary to rethink the Library's collection development philosophy. Implementation of the new philosophy required modification of collection building practices and the creation of aggressive information delivery programs.