My Top 10 Lessons on Lessons Learned Systems

In view of recent interest in lessons learned information systems, I thought it may be helpful to discuss some lessons learned about lessons learned systems. Part of my knowledge stems from being actively involved in the testing, operations & maintenance, and future development of the agency-wide NASA LLIS (Lessons Learned Information System—now called NASA Engineering Network; http://ildp1.nasa. gov/offices/oce/llis/home/), when I was the Knowledge Management Officer at NASA Goddard.