Improving Service Levels Using Internet of Things Infrastructure in Data Centers

Internet of things (IoT) is showing promise of digital innovation. It is becoming cheaper and easier to collect data from mechanical, electrical and control systems. It has become practical to perform asset instrumentation, predictive maintenance and condition-based maintenance. Data center technologies include generators, uninterruptible power supplies, HVAC systems, liquid chiller loops, and all the power delivery circuits required for the data center. We have ability to measure parameters on a customer-by-customer basis. Creating an IoT platform to collect, store, analyze and deliver actionable intelligence to the right person real-time for predictive maintenance or resolve issues delivers increased customer service level agreements.