Knowledge management in construction

Chapter 1 INTRODUCTION. Chapter 2 NATURE AND DIMENSIONS OF KNOWLEDGE MANAGEMENT. 2.1 Introduction 2.2 Why knowledge management now? The Drivers 2.3 Nature of knowledge 2.4 Extra organisational knowledge and absorptive capacity 2.5 Key knowledge processes 2.6 Conclusions. Chapter 3 CONSTRUCTION AS A KNOWLEDGE-BASED INDUSTRY. 3.1 Introduction 3.2 Construction industry and knowledge intensive products and services 3.3 Knowledge production in Construction 3.4 Communicating and sharing knowledge 3.5 Creating and sustaining a knowledge culture 3.6 Conclusions. Chapter 4 THE BUSINESS CASE FOR KNOWLEDGE MANAGEMENT. 4.1 Introduction 4.2 What does Knowledge Management mean to Construction? 4.3 What Knowledge Management strategy should be adopted? 4.4 Delivering Knowledge Management in practice 4.5 A business case for Knowledge Management 4.6 The Future. Chapter 5 ORGANISATIONAL READINESS FOR KNOWLEDGE MANAGEMENT. 5.1 Introduction 5.2 Importance of knowledge lifecycle management (KLM) 5.3 Preparing the organisational context for KLM 5.4 Conclusions. Chapter 6 TOOLS AND TECHNIQUES FOR KNOWLEDGE MANAGEMENT. 6.1 Introduction 6.2 Knowledge management tools 6.3 Selecting Knowledge management tools 6.4 The SeLEKT approach 6.5 Conclusions. Chapter 7 CROSS-PROJECT KNOWLEDGE MANAGEMENT. 7.1 Introduction 7.2 Nature of projects 7.3 Construction projects 7.4 Cross project knowledge transfer 7.5 Live capture and re-use of project knowledge 7.6 Conclusions. Chapter 8 KNOWLEDGE MANAGEMENT AS A DRIVER FOR INNOVATION. 8.1 Introduction 8.2 Knowledge management and innovations - building and maintaining capabilities 8.3 Knowledge management and improved innovations: Issues of strategy, process, structure, culture and technology 8.4 Managing knowledge for exploitations: Implications for managers 8.5 Conclusions. Chapter 9 PERFORMANCE MEASUREMENT IN KNOWLEDGE MANAGEMENT. 9.1 Introduction 9.2 Why measure the performance of knowledge management and knowledge assets 9.3 Types of performance measures 9.4 Measurement approaches 9.5 Application tools 9.6 Conclusions. Chapter 10 KM STATEGY DEVELOPMENT: A CLEVER APPROACH. 10.1 Introduction 10.2 The CLEVER project 10.3 The Clever Framework 10.4 Utilisation and Evaluation of the Framework 10.5 Conclusions . Chapter 11 CORPORATE MEMORY. 11.1 Introduction 11.2 Research Methodology 11.3 Related Research 11.4 Tacit knowledge, capture, sharing and reuse 11.5 Tacit and explicit knowledge capture, sharing and reuse 11.6 Conclusions. Chapter 12 BUILDING A KNOWLEDGE SHARING CULTURE IN CONSTRUCTION PROJECT TEAMS. 12.1 Introduction 12.2 Case study 12.3 Discussion 12.4 Conclusions. Chapter 13 CONCLUDING NOTES. 13.1 Introduction 13.2 Summary 13.3 Benefits of knowledge management to construction organisations 13.4 Issues in knowledge management implementation Future directions

[1]  I. Nonaka,et al.  The Knowledge Creating Company , 2008 .

[2]  I. Nonaka.  A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[3]  Paul Israel,et al.  The Sources of Innovation , 1990 .

[4]  R. Wolfe.  ORGANIZATIONAL INNOVATION: REVIEW, CRITIQUE AND SUGGESTED RESEARCH DIRECTIONS* , 1994 .

[5]  B. Gallupe,et al.  Knowledge management systems: surveying the landscape , 2001 .

[6]  Anthony K.P. Wensley,et al.  Chapter 5 – Tools for Knowledge Management , 2000 .

[7]  William Snyder,et al.  Cultivating Communities of Practice: A Guide to Managing Knowledge , 2002 .

[8]  Patrick H. Sullivan,et al.  Profiting from intellectual capital , 1999, J. Knowl. Manag..

[9]  J. Roos,et al.  Intellectual Capital: Navigating in the New Business Landscape , 1997 .

[10]  Josephine Chinying Lang,et al.  Managerial concerns in knowledge management , 2001, J. Knowl. Manag..

[11]  J. Orr.  Sharing knowledge, celebrating identity: Community memory in a service culture. , 1990 .

[12]  W. Starbuck.  Learning by Knowledge-Intensive Firms , 1992 .

[13]  G. Goldschmidt.  The dialectics of sketching , 1991 .

[14]  S. Winter.  Knowledge and Competence as Strategic Assets , 1987 .

[15]  R. Fruchter,et al.  RECALL in Action , 2000 .

[16]  D. Wellman,et al.  Talking About Machines: An Ethnography of a Modern Job. , 1997 .

[17]  Charles Egbu,et al.  Information technologies for knowledge management: their usage and effectiveness , 2002, J. Inf. Technol. Constr..

[18]  D. Leonard-Barton,et al.  Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation , 1995 .

[19]  Ashok K. Goel,et al.  Innovation in Analogical Design: A Model-Based Approach , 1994 .

[20]  Alan D. Marwick,et al.  Knowledge management technology , 2001, IBM Syst. J..

[21]  L. Edvinsson.  Developing intellectual capital at Skandia , 1997 .

[22]  The state of the product in knowledge management , 1998, J. Knowl. Manag..

[23]  S. Kosslyn.  The medium and the message in mental imagery: A theory. , 1981 .

[24]  Elizabeth Barnett,et al.  Knowledge management initiatives: learning from failure , 2000, J. Knowl. Manag..

[25]  Chimay J. Anumba,et al.  COLLABORATIVE SYSTEMS AND CE IMPLEMENTATION IN CONSTRUCTION , 2002 .

[26]  David Gann,et al.  Building Innovation: Complex Constructs in a Changing World , 2000 .

[27]  David G. Ullman,et al.  The information requests of mechanical design engineers , 1991 .

[28]  Nahum Gershon,et al.  What storytelling can do for information visualization , 2001, Commun. ACM.

[29]  Karl-Erik Sveiby.  The Intangible Assets Monitor , 1997 .

[30]  V. Goel.  Sketches of thought , 1995 .

[31]  B. Kogut,et al.  Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology , 1992 .

[32]  D. Schoen.  The Reflective Practitioner , 1983 .

[33]  R. Kaplan,et al.  The balanced scorecard--measures that drive performance. , 2015, Harvard business review.

[34]  Nancy M. Dixon,et al.  Common Knowledge: How Companies Thrive by Sharing What They Know , 2000 .

[35]  Jerald M. Henderson,et al.  The graphic languages of engineering , 1983 .

[36]  Clyde B. Tatum,et al.  Process of Innovation in Construction Firm , 1987 .

[37]  J. Swan,et al.  Trust and inter-organizational networking , 2000 .

[38]  Renate Fruchter,et al.  Innovation in Engaging Learning and Global Teamwork Experiences , 2003 .

[39]  T. Landauer,et al.  A Solution to Plato's Problem: The Latent Semantic Analysis Theory of Acquisition, Induction, and Representation of Knowledge. , 1997 .

[40]  D. Teece,et al.  The Dynamic Capabilities of Firms: an Introduction , 1994 .

[41]  Gwen M. Wittenbaum,et al.  Management of information in small groups. , 1996 .

[42]  E. Sarah Slaughter,et al.  Builders as sources of construction innovation , 1993 .

[43]  John Bessant,et al.  Managing Innovation: Integrating Technological, Market, and Organizational Change, 2nd Edition , 2001 .

[44]  H. Saint‐Onge.  Tacit Knowledge: The Key to the Strategic Alignment of Intellectual Capital , 1996 .

[45]  C. Jackson.  Process to product: creating tools for knowledge management , 2001 .

[46]  Robert G. Eccles,et al.  Building Public Trust: The Future of Corporate Reporting , 2002 .

[47]  Renate Fruchter,et al.  Degrees of engagement in interactive workspaces , 2004, AI & SOCIETY.

[48]  Charles Egbu,et al.  The role of IT in strategic knowledge management and its potential in the construction industry , 2000 .

[49]  Charles M. Eastman,et al.  Cognitive processes and ill-defined problems: a case study from design , 1969, IJCAI 1969.

[50]  Ben Shneiderman,et al.  Dynamic queries for visual information seeking , 1994, IEEE Software.

[51]  I. Nonaka,et al.  How Japanese Companies Create the Dynamics of Innovation , 1995 .

[52]  N. Bontis.  Assessing knowledge assets: a review of the models used to measure intellectual capital , 2001 .

[53]  Charles Baden-Fuller,et al.  Strategic Innovation, Corporate Entrepreneurship and Matching Outside-in to Inside-out Approaches to Strategy Research1 , 1995 .

[54]  I. Nonaka,et al.  The Concept of “Ba”: Building a Foundation for Knowledge Creation , 1998 .

[55]  Mary Beth Rosson,et al.  Usability Engineering: Scenario-based Development of Human-Computer Interaction , 2001 .

[56]  Karl-Erik Sveiby.  The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets , 1997 .

[57]  R. McAdam,et al.  Creating the Knowledge-Based Business , 1998 .

[58]  G. Stasser,et al.  Effects of information load and percentage of shared information on the dissemination of unshared information during group discussion. , 1987 .

[59]  W. Souder,et al.  Managing New Product Innovations , 1987 .

[60]  J. Jordan,et al.  Assessing your company's knowledge management style , 1997 .

[61]  Chimay J. Anumba,et al.  IMPaKT: A Framework for Linking Knowledge Management to Business Performance , 2003 .

[62]  D. Leonard,et al.  The Role of Tacit Knowledge in Group Innovation , 1998 .

[63]  N. Bontis,et al.  THE KNOWLEDGE TOOLBOX: A Review of the Tools Available To Measure and Manage Intangible Resources , 1999 .

[64]  Renate Fruchter,et al.  Conceptual, Collaborative Building Design Through Shared Graphics , 1996, IEEE Expert.

[65]  G. Roth,et al.  How to make experience your company's best teacher. , 1997, Harvard business review.