Attributes of successful intergenerational online activities

Changing family structures and associated geographical distances between family members lead to a transfer of offline activities to online environments to maintain and facilitate the relationships. Especially in the case of grandparents and grandchildren this is crucial both for grandparents to be included in family activities and grandchildren to benefit from their grandparents' experiences and time. In order to create successful, i.e. appropriate and entertaining intergenerational online activities, we identified attributes of offline activities conducted by grandparents and grandchildren, which can be applied to interactive systems as well. During a user requirements analysis phase end users were involved to assess the most important activities as well as the communication behavior and the characteristics of relationships between grandparents and grandchildren. Finally, 13 attributes of entertaining activities have been deduced, which focus on the structure, the appearance and the users' goals as well as on special characteristics of the user groups.

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