Review: State of teleactivities

The investigation of teleactivities and their impacts on travel behavior received much attention in the transportation literature. Toward further teleactivity research, this paper reviews previous research and analyzes the findings regarding the role of Information and Communication Technologies (ICT) in personal activity and travel patterns. This review of about 100 studies of teleactivities impacts maps reviewed studies according to whether the type of personal activity is mandatory, maintenance, or leisure, the nature of the research is conceptual or empirical and, if empirical, tabulates the ICT impact and the modeling approaches. Telecommuting, enabling mandatory personal activities, has been the most investigated teleactivity (by more than 50% of reviewed articles). Teleshopping and several other teleservices (e.g., telebanking), enabling maintenance personal activities, have received less attention in the literature. Teleleisure, enabling discretionary personal activities, has been the least studied. Of the four major direct impacts of ICT on travel, i.e., substitution, complementarity, modification, and neutrality, substitution has been the most prevalent impact for telecommuting, with complementarity most prevalent impact for teleshopping and teleleisure. More recent empirical have applied more advanced modeling approaches.

[1]  Eric Kroes,et al.  Teleworking in the Netherlands: an evaluation of changes in travel behaviour , 1991 .

[2]  R. Kitamura,et al.  An analysis of time allocation to in-home and out-of-home discretionary activities across working days and non- working days , 1999 .

[3]  Carlos F. Daganzo,et al.  TRANSPORTATION AND TRAFFIC THEORY , 1993 .

[4]  Donggen Wang,et al.  Impacts of Information and Communication Technologies (ICT) on time use and travel behavior: a structural equations analysis , 2007 .

[5]  Fred D. Davis,et al.  A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies , 2000, Management Science.

[6]  Ilan Salomon,et al.  The impact of gender, occupation, and presence of children on telecommuting motivations and constraints , 1998 .

[7]  M. Lanzendorf,et al.  MOBILITY AND ACCESSIBILITY EFFECTS OF B2C E-COMMERCE: A LITERATURE REVIEW , 2004 .

[8]  Peter R. Stopher,et al.  Transport Survey Quality and Innovation , 2003 .

[9]  Patricia L. Mokhtarian,et al.  Impacts of Home-Based Telecommuting on Vehicle-Miles Traveled: A Nationwide Time Series Analysis , 2002 .

[10]  J. Gould,et al.  CONSUMER E-COMMERCE, VIRTUAL ACCESSIBILITY, AND SUSTAINABLE TRANSPORT. IN: SOCIAL CHANGE AND SUSTAINABLE TRANSPORT , 2000 .

[11]  P. Mokhtarian,et al.  The Intended and Actual Adoption of Online Purchasing: A Brief Review of Recent Literature , 2005 .

[12]  Patricia L. Mokhtarian,et al.  Which Came First, the Telecommuting or the Residential Relocation? An Empirical Analysis of Causality , 2006 .

[13]  R. Hjorthol The relation between daily travel and use of the home computer , 2002 .

[14]  Thomas F. Golob,et al.  A Model of Household Demand for Activity Participation and Mobility , 1996 .

[15]  Marios Koufaris,et al.  Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior , 2002, Inf. Syst. Res..

[16]  Dennis K. Henderson,et al.  Impacts of Center-Based Telecommuting on Travel and Emissions: Analysis of the Puget Sound Demonstration Project , 1996 .

[17]  B. Vilhelmson Daily mobility and the use of time for different activities. The case of Sweden , 1999 .

[18]  Harri Oinas-Kukkonen,et al.  Consumer Choice Behavior and Electronic Shopping Systems – A Theoretical Note , 2002 .

[19]  Peter Arnfalk Virtual Mobility and Pollution Prevention - The Emerging Role of ICT Based Communication in Organisations and its Impact on Travel , 2002 .

[20]  E. Tauber Why Do People Shop , 1972 .

[21]  Patricia L. Mokhtarian,et al.  When is getting there half the fun? Modeling the liking for travel - eScholarship , 2005 .

[22]  Ilan Salomon,et al.  Measuring the Measurable: Why can’t we Agree on the Number of Telecommuters in the U.S.? , 2005 .

[23]  Ilan Salomon,et al.  Modeling the Choice of Telecommuting: 2. A Case of the Preferred Impossible Alternative , 1996 .

[24]  Frank S. Koppelman,et al.  Teleshopping or going shopping? An information acquisition perspective , 1992 .

[25]  Patricia L. Mokhtarian,et al.  Telecommuting and Residential Location: Relationships with Commute Distance Traveled for State of California Workers , 2003 .

[26]  Helen Couclelis,et al.  Pizza over the Internet: e-commerce, the fragmentation of activity and the tyranny of the region , 2004 .

[27]  Alain Pinsonneault,et al.  The Impacts of Telecommuting on Organizations and Individuals: A Review of the Literature , 2001 .

[28]  Nancy B. Kurland,et al.  A review of telework research: findings, new directions, and lessons for the study of modern work , 2002 .

[29]  R. Laczniak,et al.  Consumer adoption of the Internet: The case of apparel shopping , 2003 .

[30]  John Ingham,et al.  Why do people use information technology? A critical review of the technology acceptance model , 2003, Inf. Manag..

[31]  Italo Meloni,et al.  Time allocation to discretionary in-home, out-of-home activities and to trips , 2004 .

[32]  Susan L Handy,et al.  Driving by choice or necessity , 2005 .

[33]  Thomas F. Golob,et al.  Why Do People Drive to Shop? Future Travel and Telecommunications Tradeoffs , 1998 .

[34]  Patricia L. Mokhtarian,et al.  Transportation impacts of center-based telecommuting: Interim findings from the Neighborhood Telecenters Project , 1998 .

[35]  Robert E. Kraut,et al.  Intellectual Teamwork: Social and Technological Foundations of Cooperative Work , 1990 .

[36]  Dagfinn Ås,et al.  Studies of Time-Use: Problems and Prospects , 1978 .

[37]  Andrew S. Harvey,et al.  Time-Space Diaries: Merging Traditions , 2003 .

[38]  Patricia L. Mokhtarian,et al.  A Typology of Relationships Between Telecommunications and Transportation , 1990 .

[39]  Ilan Salomon,et al.  Technological change and social forecasting: the case of telecommuting as a travel substitute , 1998 .

[40]  Chandra R. Bhat,et al.  Discretionary activity time allocation of individuals between in-home and out-of-home and between weekdays and weekends , 1999 .

[41]  Patricia L. Mokhtarian,et al.  A Taxonomy of Leisure Activities: The Role of ICT , 2004 .

[42]  Alan J. Dubinsky,et al.  A conceptual model of perceived customer value in e-commerce: A preliminary investigation , 2003 .

[43]  P. Mokhtarian,et al.  Does telecommuting reduce vehicle-miles traveled? An aggregate time series analysis for the U.S. , 2005 .

[44]  I Salomon,et al.  EMERGING TRAVEL PATTERNS: DO TELECOMMUNICATIONS MAKE A DIFFERENCE? IN: IN PERPETUAL MOTION: TRAVEL BEHAVIOR RESEARCH OPPORTUNITIES AND APPLICATION CHALLENGES , 2002 .

[45]  Martin Dijst,et al.  ICTs and Accessibility: An Action Space Perspective on the Impact of New Information and Communication Technologies , 2004 .

[46]  Martin Dijst,et al.  Exploring the Use of E-Shopping and Its Impact on Personal Travel Behavior in the Netherlands , 2003 .

[47]  Wendell Bell,et al.  The Third Wave. , 1982 .

[48]  Ryuichi Kitamura,et al.  Telecommuting as a Transportation Planning Meaure: Initial Results of California Pilot Project , 1990 .

[49]  T. Golob,et al.  SHOPPING WITHOUT TRAVEL OR TRAVEL WITHOUT SHOPPING? AN INVESTIGATION OF ELECTRONIC HOME SHOPPING , 1997 .

[50]  Chandra R. Bhat,et al.  Continuous Time Representation and Modeling Framework for Analysis of Nonworker Activity-Travel Patterns: Tour and Episode Attributes , 2003 .

[51]  Konstadinos G. Goulias,et al.  Multilevel analysis of daily time use and time allocation to activity types accounting for complex covariance structures using correlated random effects , 2002 .

[52]  S. Tan,et al.  E-retailing versus physical retailing: A theoretical model and empirical test of consumer choice , 2003 .

[53]  R. Kraut Telecommuting: The Trade-offs of Home Work , 1989, Journal of Communication.

[54]  Samuel W. Fordyce NASA Teleconferencing Pilot Project (An Evaluation of Teleconferencing as a Substitute for Travel) , 1977 .

[55]  Ram M. Pendyala,et al.  TELECOMMUTING AND TRAVEL DEMAND: AN IMPACT ASSESSMENT FOR STATE OF CALIFORNIA TELECOMMUTE PILOT PROJECT PARTICIPANTS , 1990 .

[56]  Thomas S. Wurster,et al.  Blown to Bits: How the New Economics of Information Transforms Strategy , 1999 .

[57]  Ilan Salomon,et al.  Modeling the Choice of Telecommuting: 3. Identifying the Choice Set and Estimating Binary Choice Models for Technology-Based Alternatives , 1995 .

[58]  P. Mokhtarian,et al.  Modeling the Desire to Telecommute: The Importance of Attitudinal Factors in Behavioral Models , 1997 .

[59]  Patricia L. Mokhtarian,et al.  Telecommuting and travel: state of the practice, state of the art , 1991 .

[60]  Susan L Handy,et al.  THE IMPACTS OF TELECOMMUNICATIONS TECHNOLOGIES ON NONWORK TRAVEL BEHAVIOR , 1997 .

[61]  Ilan Salomon,et al.  TELECOMMUNICATIONS AND TRAVEL : SUBSTITUTION OR MODIFIED MOBILITY? , 1985 .

[62]  N. Johnson,et al.  Telecommuting and Virtual Offices: Issues and Opportunities , 2000 .

[63]  E. I. Pas TIME IN TRAVEL CHOICE MODELING: FROM RELATIVE OBSCURITY TO CENTER STAGE. , 1998 .

[64]  S. Lehman-Wilzig Will cities become obsolete , 1981 .

[65]  Patricia L. Mokhtarian,et al.  A conceptual analysis of the transportation impacts of B2C e-commerce , 2004 .

[66]  S. Fujii,et al.  A DISCRETE-CONTINUOUS ANALYSIS OF TIME ALLOCATION TO TWO TYPES OF DISCRETIONARY ACTIVITIES WHICH ACCOUNTS FOR UNOBSERVED HETEROGENEITY , 1996 .

[67]  Ilan Salomon,et al.  The Impacts of E-retail on the Choice of Shopping Trips and Delivery: Some Preliminary Findings , 2007 .

[68]  Kenneth C. Laudon,et al.  E-commerce: Business, Technology, Society , 2002 .

[69]  John R. Gold,et al.  The Telecommunications-Transportation Tradeoff , 1978 .

[70]  Patricia L. Mokhtarian,et al.  TELECOMMUNICATIONS AND TRAVEL , 2000 .

[71]  Thomas F. Golob,et al.  Structural Equation Modeling For Travel Behavior Research , 2001 .

[72]  Barbara Lenz Will Electronic Commerce Help to Reduce Traffic in Agglomeration Areas? , 2003 .

[73]  Cem M. Baydar One-to-one modeling and simulation: a new approach in customer relationship management for grocery retail , 2002, SPIE Defense + Commercial Sensing.

[74]  R. Kitamura,et al.  Impact of telecommuting on spatial and temporal patterns of household travel , 1991 .

[75]  David Bennison Transport/telecommunication interactions: Empirical evidence from a videoconferencing field trial in the United Kingdom , 1988 .

[76]  Fred D. Davis User Acceptance of Information Technology: System Characteristics, User Perceptions and Behavioral Impacts , 1993, Int. J. Man Mach. Stud..

[77]  Detmar W. Straub,et al.  The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption , 2000, J. Assoc. Inf. Syst..

[78]  Patricia L. Mokhtarian,et al.  A Synthetic Approach to Estimating the Impacts of Telecommuting on Travel , 1997 .

[79]  P. Mokhtarian,et al.  TTB or not TTB, that is the question: a review and analysis of the empirical literature on travel time (and money) budgets , 2004 .

[80]  K. W. Axhausen Travel diaries : an annotated catalog , 1995 .

[81]  Sean T. Doherty,et al.  Should we abandon activity type analysis , 2003 .

[82]  Fred D. Davis,et al.  User Acceptance of Computer Technology: A Comparison of Two Theoretical Models , 1989 .

[83]  David A. Hensher,et al.  Handbook of Transport Modelling , 2000 .

[84]  P. Rietveld,et al.  ICT and Substitution between Out-of-Home and at Home Work: The Importance of Timing , 2003 .

[85]  Lothlorien S. Redmond,et al.  Understanding the Demand for Travel: It's Not Purely 'Derived' , 2001 .

[86]  Ilan Salomon,et al.  How Derived is the Demand for Travel? Some Conceptual and Measurement Considerations , 2001 .

[87]  P. Rietveld,et al.  Telework, Frequency of Working Out-of-home, and Commuting: A Labor Supply Model and an Application to the Netherlands , 2004 .

[88]  J. Nilles,et al.  Telecommunications and Organizational Decentralization , 1975, IEEE Trans. Commun..

[89]  Kevin J. Krizec,et al.  Mapping the Terrain of Information and Communications Technology (ICT) and Household Travel , 2007 .

[90]  Peter Nijkamp,et al.  Social change and sustainable transport , 1997 .

[91]  Chandra R. Bhat,et al.  A retrospective and prospective survey of time-use research , 1999 .

[92]  C. Sørensen,et al.  Mobility: an extended perspective , 2002, Proceedings of the 35th Annual Hawaii International Conference on System Sciences.

[93]  Kay W. Axhausen,et al.  Definition Of Movement and Activity For Transport Modelling , 2007 .

[94]  C. Ferrell,et al.  Home-Based Teleshoppers and Shopping Travel: Do Teleshoppers Travel Less? , 2004 .

[95]  M Tacken,et al.  EFFECTS OF TELESHOPPING ON THE USE OF TIME AND SPACE , 1990 .

[96]  Frank S. Koppelman,et al.  Teleshopping or Store Shopping? A Choice Model for Forecasting the Use of New Telecommunications-Based Services , 1991 .

[97]  Kay W. Axhausen,et al.  An Analysis of the Impact of Information and Communication Technologies on Non- Maintenance Shopping Activities , 2003 .

[98]  B. Lashua,et al.  What is Leisure? The Perceptions of Recreation Practitioners and Others , 2004 .

[99]  Patricia L. Mokhtarian,et al.  An empirical evaluation of the travel impacts of teleconferencing , 1988 .

[100]  T. Lawton ACTIVITY AND TIME USE DATA FOR ACTIVITY-BASED FORECASTING , 1997 .

[101]  Brett E. Koenig,et al.  The Travel and Emissions Impacts of Telecommuting for the State of California Telecommuting Pilot Project , 1995 .

[102]  Susan L Handy,et al.  The Impacts of Ict on leisure Activities and Travel: A Conceptual Exploration , 2006 .

[103]  K. Krizek,et al.  E‐Shopping and its Relationship with In‐store Shopping: Empirical Evidence from the Netherlands and the USA , 2006 .

[104]  Detmar W. Straub,et al.  Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs , 1999, MIS Q..

[105]  Paco Underhill,et al.  Why We Buy: The Science of Shopping , 1999 .

[106]  Ilan Salomon,et al.  Telecommunications and travel relationships: a review , 1986 .

[107]  P. Mokhtarian,et al.  Methodological Issues in the Estimation of the Travel, Energy, and Air Quality Impacts of Telecommuting , 1995 .

[108]  Jane Gould,et al.  Driven to Shop?: Role of Transportation in Future Home Shopping , 1998 .

[109]  P. Mokhtarian Telecommunications and Travel: The Case for Complementarity , 2002 .

[110]  Glenn Lyons,et al.  Internet: investigating new technology's evolving role, nature and effects on transport , 2002 .

[111]  Patricia L. Mokhtarian,et al.  The trade-off between trips and distance traveled in analyzing the emissions impacts of center-based telecommuting , 1998 .

[112]  Frank S. Koppelman,et al.  A FRAMEWORK FOR STUDYING TELESHOPPING VERSUS STORE SHOPPING , 1988 .

[113]  Amelia C. Regan,et al.  IMPACTS OF INFORMATION TECHNOLOGY ON PERSONAL TRAVEL AND COMMERCIAL VEHICLE OPERATIONS : RESEARCH CHALLENGES AND OPPORTUNITIES , 2000 .

[114]  Patricia L. Mokhtarian,et al.  Data and Measurement Issues in Transportation, with Telecommuting as a Case Study , 2004 .

[115]  Patricia L. Mokhtarian,et al.  Modeling the Choice of Telecommuting: Setting the Context , 1993 .

[116]  T. D. Graaff,et al.  On the Substition and Complementarity between Telework and Travel: A Review and Application , 2004 .

[117]  T F Golob,et al.  TRAVELBEHAVIOR.COM : ACTIVITY APPROACHES TO MODELING THE EFFECTS OF INFORMATION TECHNOLOGY ON PERSONAL TRAVEL BEHAVIOR , 2000 .

[118]  Joseph L. Schofer,et al.  Is telecommuting cheaper than travel? An examination of interaction costs in a business setting , 1991 .

[119]  Konstadinos G. Goulias,et al.  Innovations in Transportation: The Case of Telecommuting , 1991 .

[120]  P. Mokhtarian,et al.  WHAT HAPPENS WHEN MOBILITY-INCLINED MARKET SEGMENTS FACE ACCESSIBILITY-ENHANCING POLICIES? , 1998 .

[121]  Patricia L. Mokhtarian,et al.  Travel as a desired end, not just a means , 2005 .