How Should We Evaluate Multimedia Learning Environments

Early research with multimedia environments questioned whether these environments are effective in supporting learning. More recently it has been acknowledged that this question should really be about the specific conditions and reasons why multimedia is effective. However, while the argument has become more sophisticated, the techniques for evaluating learning with multimedia environments have not always followed suit. The dominant approach at present involves factorial designs with novices as participants, learning something for a short period of time with outcomes tested by an immediate pen and paper post-test. In this chapter, the positive aspects of this approach are reviewed, but it will be argued that such an approach limits the questions that can be answered. Four important such questions about learning with multimedia are proposed and then the chapter describes a range of methodologies that can be used to answer them.

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