A Success Model for Enterprise Resource Planning Adoption to Improve Financial Performance in Vietnam's Equitized State Owned Enterprises

Equitized state-owned enterprises ESOEs in Vietnam have begun to implement enterprise resource planning ERP systems, ubiquitous in developed countries, to improve their operational and financial performance. However, such ESOEs lack a model for ERP adoption to guide them in successfully implementing ERP systems. This study is based on an extensive review of literature on ERP benefits and the equitization process in Vietnam and relevant theories on innovation adoption, and the authors propose a success model for ERP adoption in Vietnam's ESOEs. Model hypotheses that present relationships among factors influencing ERP adoption are given and future studies are discussed.

[1]  Dong Hee Shin,et al.  Understanding purchasing behaviors in a virtual economy: Consumer behavior involving virtual currency in Web 2.0 communities , 2008, Interact. Comput..

[2]  Angappa Gunasekaran,et al.  Techniques and Tools for the Design and Implementation of Enterprise Information Systems , 2008 .

[3]  Abdulridha Alshawaf,et al.  IS Success Factors and IS Organizational Impact: Does Ownership Type Matter in Kuwait? , 2008, Int. J. Enterp. Inf. Syst..

[4]  Mohamed Khalifa,et al.  Explaining the adoption of transactional B2C mobile commerce , 2008, J. Enterp. Inf. Manag..

[5]  Su-Chao Chang,et al.  An empirical investigation of students' behavioural intentions to use the online learning course websites , 2007, Br. J. Educ. Technol..

[6]  Stuart J. Barnes,et al.  Why people buy virtual items in virtual worlds with real money , 2007, DATB.

[7]  Chih-Chung Chen,et al.  Effects of Online Shopping Attitudes, Subjective Norms and Control Beliefs on Online Shopping Intentions: A Test of the Theory of Planned Behaviour , 2007 .

[8]  Lu Lu The Effect of Cultural Similarity on International Joint Ventures: An Empirical Study , 2007 .

[9]  Chin-Lung Hsu,et al.  Consumer behavior in online game communities: A motivational factor perspective , 2007, Comput. Hum. Behav..

[10]  Jeff K. Stratman,et al.  The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementations , 2007 .

[11]  T. Bhatti,et al.  Journal of Internet Banking and Commerce , 2022 .

[12]  F. Sjöholm State Owned Enterprises And Equitization In Vietnam , 2006 .

[13]  Helle Zinner Henriksen,et al.  Motivators for IOS Adoption in Denmark , 2006, J. Electron. Commer. Organ..

[14]  V. Botta-Genoulaz,et al.  An investigation into the use of ERP systems in the service sector , 2006 .

[15]  M. Fusilier,et al.  An Exploration of Student Internet Use in India: The Technology Acceptance Model and the Theory of Planned Behaviour. , 2005 .

[16]  Valerie Botta-Genoulaz,et al.  A classification for better use of ERP systems , 2005, Comput. Ind..

[17]  Ike C. Ehie,et al.  Identifying critical issues in enterprise resource planning (ERP) implementation , 2005, Comput. Ind..

[18]  Georges Habchi,et al.  The implementation and deployment of an ERP system: An industrial case study , 2005, Comput. Ind..

[19]  James E. Hunton,et al.  A balanced scorecard based framework for assessing the strategic impacts of ERP systems , 2005, Comput. Ind..

[20]  Henrik Schaumburg-Müller,et al.  Private-sector development in a transition economy: The case of Vietnam , 2005 .

[21]  Kenneth L. Kraemer,et al.  Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry , 2005, Inf. Syst. Res..

[22]  Clyde W. Holsapple,et al.  ERP plans and decision-support benefits , 2005, Decis. Support Syst..

[23]  Hans Stubbe Solgaard,et al.  Predicting online grocery buying intention: a comparison of the theory of reasoned action and the theory of planned behavior , 2004, Int. J. Inf. Manag..

[24]  Siu-cheung Chan,et al.  Understanding Internet Banking Adoption and Use Behavior: A Hong Kong Perspective , 2004, J. Glob. Inf. Manag..

[25]  David Gefen,et al.  What Makes an ERP Implementation Relationship Worthwhile: Linking Trust Mechanisms and ERP Usefulness , 2004, J. Manag. Inf. Syst..

[26]  Kenneth L. Kraemer,et al.  Information Technology Payoff in E-Business Environments: An International Perspective on Value Creation of E-Business in the Financial Services Industry , 2004, J. Manag. Inf. Syst..

[27]  Sandra Streukens,et al.  Comfort your online customer: quality, trust and loyalty on the internet , 2004 .

[28]  Khawaja Asjad Saeed,et al.  Toward an Integrative Framework for Online Consumer Behavior Research: A Meta-Analysis Approach , 2003, J. Organ. End User Comput..

[29]  Jacqueline L. Reck,et al.  Enterprise resource planning systems: comparing firm performance of adopters and nonadopters , 2003, Int. J. Account. Inf. Syst..

[30]  Gurpreet Dhillon,et al.  Interpreting Dimensions of Consumer Trust in E-Commerce , 2003, Inf. Technol. Manag..

[31]  Paul A. Pavlou,et al.  Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model , 2003, Int. J. Electron. Commer..

[32]  Cynthia K. Riemenschneider,et al.  Understanding it adoption decisions in small business: integrating current theories , 2003, Inf. Manag..

[33]  Detmar W. Straub,et al.  Trust and TAM in Online Shopping: An Integrated Model , 2003, MIS Q..

[34]  Kunio Shiomi,et al.  Developing a Scale of Self-Efficacy in Personal Relationships for Adolescents , 2003, Psychological reports.

[35]  Kenneth L. Kraemer,et al.  Electronic business adoption by European firms: a cross-country assessment of the facilitators and inhibitors , 2003, Eur. J. Inf. Syst..

[36]  P. Pavlou WHAT DRIVES ELECTRONIC COMMERCE? A THEORY OF PLANNED BEHAVIOR PERSPECTIVE. , 2002 .

[37]  D. J. Wu,et al.  Investment in Enterprise Resource Planning: Business Impact and Productivity Measures , 2002, J. Manag. Inf. Syst..

[38]  Robin S. Poston,et al.  Financial impacts of enterprise resource planning implementations , 2001, Int. J. Account. Inf. Syst..

[39]  Paul Jen-Hwa Hu,et al.  Information Technology Acceptance by Individual Professionals: A Model Comparison Approach , 2001, Decis. Sci..

[40]  Norman L. Chervany,et al.  What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology , 2001, Int. J. Electron. Commer..

[41]  Patrick Y. K. Chau,et al.  A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework , 2001, Inf. Manag..

[42]  Mark Vandenbosch,et al.  Research Report: Richness Versus Parsimony in Modeling Technology Adoption Decisions - Understanding Merchant Adoption of a Smart Card-Based Payment System , 2001, Inf. Syst. Res..

[43]  V. Mabert,et al.  Enterprise resource planning: common myths versus evolving reality , 2001 .

[44]  Ellen F. Monk,et al.  Concepts in Enterprise Resource Planning , 2001 .

[45]  Fred D. Davis,et al.  A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies , 2000, Management Science.

[46]  Sirkka L. Jarvenpaa,et al.  Consumer trust in an Internet store , 2000, Inf. Technol. Manag..

[47]  Peter B. Seddon,et al.  A Comprehensive Framework for Classifying the Benefits of ERP Systems , 2000 .

[48]  Detmar W. Straub,et al.  Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs , 1999, MIS Q..

[49]  James Y. L. Thong,et al.  An Integrated Model of Information Systems Adoption in Small Businesses , 1999, J. Manag. Inf. Syst..

[50]  T. Davenport Putting the enterprise into the enterprise system. , 1998, Harvard business review.

[51]  N. L. Chervany,et al.  Initial Trust Formation in New Organizational Relationships , 1998 .

[52]  Colin Camerer,et al.  Not So Different After All: A Cross-Discipline View Of Trust , 1998 .

[53]  Kar Yan Tam,et al.  Factors Affecting the Adoption of Open Systems: An Exploratory Study , 1997, MIS Q..

[54]  Peter A. Todd,et al.  Consumer Reactions to Electronic Shopping on the World Wide Web , 1996, Int. J. Electron. Commer..

[55]  Harry C. Benham,et al.  Information technology adoption: evidence from a voice mail introduction , 1996, CPRS.

[56]  Izak Benbasat,et al.  Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology , 1995, MIS Q..

[57]  Peter A. Todd,et al.  Understanding Information Technology Usage: A Test of Competing Models , 1995, Inf. Syst. Res..

[58]  L. Hosmer TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS , 1995 .

[59]  Kay M. Nelson,et al.  International Conference on Information Systems ( ICIS ) 1993 THE CONTRIBUTION OF SHARED KNOWLEDGE TO IS GROUP PERFORMANCE , 2017 .

[60]  I. Ajzen The theory of planned behavior , 1991 .

[61]  Kieran Mathieson,et al.  Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior , 1991, Inf. Syst. Res..

[62]  M. Fleischer,et al.  processes of technological innovation , 1990 .

[63]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[64]  Fred D. Davis,et al.  User Acceptance of Computer Technology: A Comparison of Two Theoretical Models , 1989 .

[65]  I. Ajzen,et al.  Prediction of goal directed behaviour: Attitudes, intentions and perceived behavioural control , 1986 .

[66]  A. Bandura Social Foundations of Thought and Action , 1986 .

[67]  Icek Ajzen,et al.  From Intentions to Actions: A Theory of Planned Behavior , 1985 .

[68]  E. B. Swanson,et al.  Measuring user attitudes in MIS research: a review , 1982 .

[69]  J. Rotter Generalized expectancies for interpersonal trust. , 1971 .

[70]  E. Rogers,et al.  Diffusion of Innovations , 1964 .