PET: An expert system for productivity analysis

This paper describes the framework for a comprehensive productivity analysis procedure and presents a prototype expert system that attempts to provide this analysis. The importance of this work stems from the current lack of formal, integrated methodologies that go beyond productivity measurement for interpreting and evaluating performance data. This system was developed using spreadsheet software for the measurement part and expert systems development software with an interface to spreadsheets for the rest. It incorporates rules for recognizing time-series patterns as well as the degree of severity. The system can further be developed to include diagnosing the root causes of problems and also recommending possible solutions or further analyses.

[1]  Mal-rey Lee.  Expert system for nuclear power plant accident diagnosis using a fuzzy inference method , 2002, Expert Syst. J. Knowl. Eng..

[2]  Elena Hernández-Pereira,et al.  An intelligent system for the detection and interpretation of sleep apneas , 2003, Expert Syst. Appl..

[3]  Zetian Fu,et al.  Fish-Expert: a web-based expert system for fish disease diagnosis , 2002, Expert Syst. Appl..

[4]  Henry C. W. Lau,et al.  Development of a knowledge-based self-assessment system for measuring organisational performance , 2003, Expert Syst. Appl..

[5]  Ingoo Han,et al.  Accounting Expert Systems: Problems and Issues , 1992 .

[6]  E Roca,et al.  An expert system for monitoring and diagnosis of anaerobic wastewater treatment plants. , 2002, Water research.

[7]  Madan Kumaraswamy,et al.  Expert systems in human resource management , 2002 .

[8]  Ting-Peng Liang.  Expert systems as decision aids : issues and strategies , 1987 .

[9]  David M. Holburn,et al.  Remote Instrument Diagnosis on the Internet , 1998, IEEE Intell. Syst..

[10]  R. Kaplan,et al.  The balanced scorecard--measures that drive performance. , 2015, Harvard business review.

[11]  Robert W. Blanning,et al.  Management applications of expert systems , 1984, Inf. Manag..

[12]  Radhika Santhanam,et al.  A survey of knowledge-based systems research in decision sciences (1980–1995) , 1998, J. Oper. Res. Soc..

[13]  M. M. Morcos,et al.  Application of AI tools in fault diagnosis of electrical machines and drives-an overview , 2003 .

[14]  T.C.E. Cheng,et al.  A knowledge-based system for supporting performance measurement of AMT projects: a research agenda , 2001 .

[15]  D. S. Sink,et al.  Productivity measurement and evaluation: What is available? , 1984 .

[16]  P. Mohan Rao.  Optimal Base‐period Data for Productivity Measurement , 1993 .

[17]  Clyde W. Holsapple,et al.  Supporting managers' internal control evaluations: an expert system and experimental results , 2001, Decis. Support Syst..

[18]  Brian Lehaney,et al.  The use of expert systems in business transformation , 1997 .

[19]  Zetian Fu,et al.  Toward developing and using Web-based tele-diagnosis in aquaculture , 2003, Expert Syst. Appl..

[20]  David J. Sumanth.  Application of expert systems to productivity measurement in companies/organizations , 1987 .

[21]  William P. Wagner,et al.  Knowledge acquisition for expert systems in accounting and financial problem domains , 2002, Knowl. Based Syst..

[22]  Bo K. Wong,et al.  Expert system applications in business: A review and analysis of the literature (1977-1993) , 1995, Inf. Manag..

[23]  Alexander B. Sideridis,et al.  A diagnostic expert system for honeybee pests , 2002 .

[24]  Bo K. Wong,et al.  A bibliography of expert system applications for business (1984–1992) , 1995 .

[25]  Mohan P. Rao,et al.  Analysis of profit-linked total-factor productivity measurement models at the firm level , 1989 .

[26]  Luis M. Laita,et al.  A logic and computer algebra-based expert system for diagnosis of anorexia , 2002, Math. Comput. Simul..

[27]  Brijesh Verma,et al.  A computer-aided diagnosis system for digital mammograms based on fuzzy-neural and feature extraction techniques , 2001, IEEE Transactions on Information Technology in Biomedicine.

[28]  Steven Hornik,et al.  Expert Systems Usage and Knowledge Acquisition: An Empirical Assessment of Analogical Reasoning in the Evaluation of Internal Controls , 1998 .

[29]  Sean B. Eom,et al.  Expert systems applications development research in business: A selected bibliography (1975-1989) , 1993 .

[30]  Sean B. Eom.  A Survey of Operational Expert Systems in Business (1980–1993) , 1996 .

[31]  William P. Wagner,et al.  Selection of knowledge acquisition techniques based upon the problem domain characteristics of production and operations management expert systems , 2001, Expert Syst. J. Knowl. Eng..

[32]  Mohamed G. Abou-Ali,et al.  TIREDDX: an integrated intelligent defects diagnostic system for tire production and service , 2003, Expert Syst. Appl..