Decision station: situating decision support systems

Internet facilitates access to data, information, and knowledge sources, but at the same time, it threatens to cognitively overload the decision makers. This necessitates the development of effective decision support tools to properly inform the decision process. Internet technologies require new type of decision support that provides tighter integration and higher degree of direct interaction with the problem domain. The central argument of this work is that in dynamic and highly complex electronic environments decision support systems (DSSs) should be situated in the problem domain. A generic architecture, the set of capabilities for our vision of a situated DSS is proposed, and the architecture is illustrated with a DSS for investment management.

[1]  Loren Paul Rees,et al.  Using Autonomous Software Agents to Create the Next Generation of Decision Support Systems , 2000, Decis. Sci..

[2]  Vasant Dhar,et al.  Intelligent Decision Support Methods: The Science of Knowledge Work , 1996 .

[3]  Andrew B. Whinston,et al.  Distributed decision support systems for real-time supply chain management using agent technologies , 1997 .

[4]  Ralph H. Sprague,et al.  Building Effective Decision Support Systems , 1982 .

[5]  S. Viswanathan,et al.  Recommendation Systems: Decision Support for the Information Economy , 1998 .

[6]  Katia P. Sycara,et al.  Multi-Agent Integration of Information Gathering and Decision Support , 1996, ECAI.

[7]  Don Tapscott,et al.  Blueprint to the Digital Economy: Creating Wealth in the Era of E-Business , 1998 .

[8]  Reyes Gonzalez,et al.  An analysis of research in information systems (1981-1997) , 2000, Inf. Manag..

[9]  José Cuena,et al.  Distributed models for decision support , 1999 .

[10]  P. Maes.  Modeling adaptive autonomous agents , 1993 .

[11]  Oren Etzioni,et al.  A softbot-based interface to the Internet , 1994, CACM.

[12]  Varun Grover,et al.  A Framework for Examining the Interface between Operations and Information Systems: Implications for Research in the New Millennium* , 1999 .

[13]  Donie O'Sullivan,et al.  Experiences in the use of FIPA agent technologies for the development of a personal travel application , 2000, AGENTS '00.

[14]  Jacob O. Wobbrock,et al.  Put your best face forward: anthropomorphic agents, e-commerce consumers, and the law , 2000, AGENTS '00.

[15]  Andrew B. Whinston,et al.  A design of a DSS intermediary for electronic markets , 1999, Decis. Support Syst..

[16]  Cristiano Castelfranchi,et al.  Proceedings of the 7th International Workshop on Intelligent Agents VII. Agent Theories Architectures and Languages , 2000 .

[17]  Leonard J. Seligman,et al.  Decision-Centric Information Monitoring , 2000, Journal of Intelligent Information Systems.

[18]  Mervyn A. Jack,et al.  Experimental assessment of the effectiveness of synthetic personae for multi-modal e-retail applications , 2000, AGENTS '00.

[19]  Munindar P. Singh,et al.  Readings in agents , 1997 .

[20]  Tung X. Bui,et al.  An agent-based framework for building decision support systems , 1999, Decis. Support Syst..

[21]  Shichao Zhang,et al.  Anytime algorithm for agent-mediated merchant information gathering , 2000, AGENTS '00.

[22]  Kannan Mohan,et al.  Integrating group decision and negotiation support systems with work processes , 2001, Proceedings of the 34th Annual Hawaii International Conference on System Sciences.

[23]  Andrew B. Whinston,et al.  Readings in Electronic Commerce , 1996 .

[24]  Michael Wooldridge,et al.  Agent technology: foundations, applications, and markets , 1998 .

[25]  Eric Horvitz,et al.  Principles of mixed-initiative user interfaces , 1999, CHI '99.

[26]  Subrata Kumar Das,et al.  COGENT: cognitive agent to amplify human perception and cognition , 2000, AGENTS '00.

[27]  Barry G. Silverman,et al.  Implications of buyer decision theory for design of e-commerce websites , 2001, Int. J. Hum. Comput. Stud..

[28]  J Fawcett,et al.  Analysis of research reports. , 1986, Journal of nurse-midwifery.

[29]  Katia Sycara,et al.  Intelligent agents in portfolio management , 1998 .

[30]  W. M. Duncan.  Decision Support And Executive Information Systems , 1994 .

[31]  Meurig Beynon.  2nd International conference on cognitive technology , 1997, Digit. Creativity.

[32]  Gary J. Koehler,et al.  Interface agents: caveat mercator in electronic commerce , 2000, Decis. Support Syst..

[33]  R. Vahidov.  Intermediating user-DSS interaction with autonomous agents , 2005, IEEE Transactions on Systems, Man, and Cybernetics - Part A: Systems and Humans.

[34]  Christer Carlsson,et al.  DSS: directions for the next decade , 2002, Decis. Support Syst..

[35]  Reuven R. Levary.  Computer-integrated manufacturing: a complex information system , 1996 .

[36]  Michael R. Genesereth,et al.  Software agents , 1994, CACM.

[37]  Tawfik Jelassi,et al.  The emerging role of DSS: From passive to active , 1987, Decis. Support Syst..

[38]  Pattie Maes,et al.  Agents that buy and sell , 1999, CACM.

[39]  James Nga-kwok Liu,et al.  Autonomous agents and multi-agent systems , 1999 .

[40]  Christer Carlsson,et al.  Past, present, and future of decision support technology , 2002, Decis. Support Syst..

[41]  Arndt Kraft,et al.  Agent-driven online business in virtual communities , 2000, Proceedings of the 33rd Annual Hawaii International Conference on System Sciences.

[42]  Mathias Bauer,et al.  TrIAs: trainable information assistants for cooperative problem solving , 1999, AGENTS '99.

[43]  Nicholas R. Jennings,et al.  On agent-based software engineering , 2000, Artif. Intell..

[44]  Hannu Kivijärvi,et al.  Computer based intelligence, design, choice, implementation, and control of intangible investments projects , 1999, Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers.

[45]  Kenneth E. Kendall.  Emerging Information Technologies: Improving Decisions, Cooperation, and Infrastructure , 2001 .

[46]  George M. Kasper,et al.  Animation in User Interfaces Designed for Decision Support Systems: The Effects of Image Abstraction, Transition, and Interactivity on Decision Quality* , 1997 .

[47]  Lucy Suchman.  Plans and situated actions: the problem of human-machine communication , 1987 .

[48]  David L. Tennenhouse,et al.  Proactive computing , 2000, Commun. ACM.

[49]  Maria L. Gini,et al.  Mixed-initiative decision support in agent-based automated contracting , 2000, AGENTS '00.

[50]  Arthur C. Graesser,et al.  Is it an Agent, or Just a Program?: A Taxonomy for Autonomous Agents , 1996, ATAL.

[51]  James R. McDonald,et al.  COMMAS (COndition Monitoring Multi-Agent System) , 2001, Autonomous Agents and Multi-Agent Systems.

[52]  Sridhar A. Raghavan.  A paradigm for active decision support , 1991, Decis. Support Syst..

[53]  Piotr J. Gmytrasiewicz,et al.  Real time decision support system for portfolio management , 2002, Proceedings of the 35th Annual Hawaii International Conference on System Sciences.

[54]  James F. Cox,et al.  Linking strategies to actions: integrated performance measurement systems for competitive advantage , 1997 .

[55]  Christopher Lueg,et al.  Cognition, situatedness, and situated design , 1997, Proceedings Second International Conference on Cognitive Technology Humanizing the Information Age.

[56]  Albert A. Angehrn.  Computers that Criticize You: Stimulus-Based Decision Support Systems , 1993 .

[57]  Rustam M. Vahidov,et al.  Incorporating critique and argumentation in DSS , 1999, Decis. Support Syst..

[58]  Jay Budzik,et al.  Supporting on-line resource discovery in the context of ongoing tasks with proactive software assistants , 2002, Int. J. Hum. Comput. Stud..

[59]  Kristinn R. Thórisson,et al.  Real-time decision making in multimodal face-to-face communication , 1998, AGENTS '98.

[60]  S. Haeckel,et al.  Managing by wire , 1993 .

[61]  Christopher G. Langton,et al.  Artificial Life , 2019, Philosophical Posthumanism.

[62]  Norbert A. Streitz,et al.  i-LAND: an interactive landscape for creativity and innovation , 1999, CHI '99.

[63]  Pattie Maes,et al.  Agent-mediated electronic commerce: a survey , 1998, The Knowledge Engineering Review.

[64]  Thomas A. Horan.  The paradox of place , 2001, CACM.

[65]  Michael J. Shaw,et al.  Research opportunities in electronic commerce , 1997, Decis. Support Syst..

[66]  Leslie Pack Kaelbling,et al.  A Situated View of Representation and Control , 1995, Artif. Intell..

[67]  Bijan Fazlollahi,et al.  A Method for Generation of Alternatives by Decision Support Systems , 2001, J. Manag. Inf. Syst..

[68]  Stephen Michael Barnett,et al.  Techno‐Human Mesh: The Growing Power of Information Technologies , 2001 .

[69]  Guillermo Ricardo Simari,et al.  Multiagent systems: a modern approach to distributed artificial intelligence , 2000 .

[70]  Arno Scharl,et al.  Commercial Scenarios of Digital Agent Deployment: A Functional Classification , 2000, J. Electron. Commer. Res..

[71]  G CegielskiCasey,et al.  Emerging information technologies , 2005 .

[72]  N. Negroponte.  Agents: from direct manipulation to delegation , 1997 .

[73]  J. Nunamaker,et al.  Proceedings of the 32nd Hawaii International Conference on System Sciences , 1999 .

[74]  Mark E. Nissen.  Supply chain process and agent design for e-commerce , 2000, Proceedings of the 33rd Annual Hawaii International Conference on System Sciences.