Social media for public health: an exploratory policy analysis.

BACKGROUND To accomplish the aims of public health practice and policy today, new forms of communication and education are being applied. Social media are increasingly relevant for public health and used by various actors. Apart from benefits, there can also be risks in using social media, but policies regulating engagement in social media is not well researched. This study examined European public health-related organizations' social media policies and describes the main components of existing policies. METHODS This research used a mixed methods approach. A content analysis of social media policies from European institutions, non-government organizations (NGOs) and social media platforms was conducted. Next, individuals responsible for social media in their organization or projects completed a survey about their social media policy. RESULTS Seventy-five per cent of institutions, NGOs and platforms had a social media policy available. The primary aspects covered within existing policies included data and privacy protection, intellectual property and copyright protection and regulations for the engagement in social media. Policies were intended to regulate staff use, to secure the liability of the institution and social responsibility. Respondents also stressed the importance of self-responsibility when using social media. CONCLUSIONS This study of social media policies for public health in Europe provides a first snapshot of the existence and characteristics of social media policies among European health organizations. Policies tended to focus on legal aspects, rather than the health of the social media user. The effect of such policies on social media adoption and usage behaviour remains to be examined.

[1]  H. Cooper Synthesizing Research: A Guide for Literature Reviews , 1998 .

[2]  M. Lyon,et al.  Updating Public Health Teaching Methods in the Era of Social Media , 2009, Public health reports.

[3]  L. Suggs A 10-Year Retrospective of Research in New Technologies for Health Communication , 2006, Journal of health communication.

[4]  R. Merchant,et al.  Integrating social media into emergency-preparedness efforts. , 2011, The New England journal of medicine.

[5]  Richard E Scott,et al.  Telehealth policy: Looking for global complementarity , 2002, Journal of telemedicine and telecare.

[6]  Samantha A. Adams,et al.  Revisiting the online health information reliability debate in the wake of "web 2.0": An inter-disciplinary literature and website review , 2010, Int. J. Medical Informatics.

[7]  J. Carroll,et al.  A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication , 2013, Journal of medical Internet research.

[8]  Maged N Kamel Boulos,et al.  The emerging Web 2.0 social software: an enabling suite of sociable technologies in health and health care education. , 2007, Health information and libraries journal.

[9]  H Labelle,et al.  A new perspective on the health of Canadians. , 1976, AARN news letter.

[10]  C. Chronaki,et al.  European citizens' use of E-health services: A study of seven countries , 2007, BMC public health.

[11]  J. Beck,et al.  Exploring the Potential of Web 2.0 to Address Health Disparities , 2011, Journal of health communication.