Organizational Behavior: Key Concepts, Skills & Best Practices

Part One: Managing People in a Global Economy Chapter One: Needed: People-Centered Managers and Workplaces Ethics Learning Module: Fines and Jail Time Await Unethical Contractors and U.S. Officials Chapter Two: Organizational Culture, Socialization, and Mentoring Chapter Three: Developing Global Managers Part Two: Managing Individuals Chapter Four: Understanding Social Perception and Managing Diversity Chapter Five: Appreciating Individual Differences: Self-Concept, Personality, Attitudes, and Emotions Chapter Six: Motivation I: Needs, Job Design, and Satisfaction Chapter Seven: Motivation II: Equity, Expectancy, and Goal Setting Chapter Eight: Improving Performance with Feedback, Rewards, and Positive Reinforcement Part Three: Making Decisions and Managing Social Processes Chapter Nine: Effective Groups and Teamwork Chapter Ten: Making Decisions Chapter Eleven: Managing Conflict and Negotiating Part Four: Managing Organizational Processes Chapter Twelve: Communicating in the Digital Age Chapter Thirteen: Influence, Power, and Politics: An Organizational Survival Kit Chapter Fourteen: Leadership Fourteenrt Five: Managing Evolving Organizations Chapter Fifteen: Designing Effective Organizations Chapter Sixteen: Managing Change and Organizational Learning