Observing Community Resiliency in Social Media

In spite of social media’s lack of structural integrity, accuracy, and reduced noise with respect to other forms of communication, it plays an increasingly vital role in the observation of societal actions before, during, and after significant events. In October 2012, Hurricane Sandy making landfall on the northeastern coasts of the United States demonstrated this role. This work provides a preliminary view into how social media could be used to monitor and gauge community resilience to such natural disasters. We observe, evaluate, and visualize how Twitter data evolves over time before, during, and after a natural disaster such as Hurricane Sandy and what opportunities there may be to leverage social media for situational awareness and emergency response.

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