Seven Dimensions of Agile Maturity in the Global Enterprise: A Case Study

Agile rollouts often struggle to succeed in large complex organizations. This is often due to a misunderstanding of the complexity of interdependencies of vast disparate teams that often exist, resulting in limited local optimizations. Understanding and mapping the maturity of practices for interdependent teams and units provides a method to discover and remove bottlenecks between groups that enable the organization to continuously improve. Maturity mapped to a superset of XP-style technical and Agile program management practices appears to provide a powerful model for improving efficiency and alignment of cross-organizational engineering teams. This is a case study of the model developed by BT Design, the IT division of the telecommunications provider BT, which has been implemented across development streams comprising of hundreds of teams and components to improve organizational agility.