Establishing Sustained, Supportive Human-Robot Relationships: Building Blocks and Open Challenges

As social robots become common alongside humans to support a variety of tasks in daily interactions, their establishment of sustained, supportive relationships with humans is essential to their success in reaching intended outcomes. In this paper, we discuss three building blocks — socially intuitive interaction, personalized interaction experience, and long-term interaction — that facilitate the formation of such human-robot relationships, as well as related open challenges.

[1]  Ana Paiva,et al.  Modelling Empathy in Social Robotic Companions , 2011, UMAP Workshops.

[2]  Brian Scassellati,et al.  Personalizing Robot Tutors to Individuals’ Learning Differences , 2014, 2014 9th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[3]  Julie A. Shah,et al.  ConTaCT: Deciding to Communicate during Time-Critical Collaborative Tasks in Unknown, Deterministic Domains , 2016, AAAI.

[4]  Ana Paiva,et al.  Long-Term Interactions with Empathic Robots: Evaluating Perceived Support in Children , 2012, ICSR.

[5]  Maya Cakmak,et al.  Adaptive Coordination Strategies for Human-Robot Handovers , 2015, Robotics: Science and Systems.

[6]  Brian Scassellati,et al.  The Physical Presence of a Robot Tutor Increases Cognitive Learning Gains , 2012, CogSci.

[7]  Bilge Mutlu,et al.  The repertoire of robot behavior , 2013, J. Hum. Robot Interact..

[8]  Shaobo Huang,et al.  How to train your DragonBot: Socially assistive robots for teaching children about nutrition through play , 2014, The 23rd IEEE International Symposium on Robot and Human Interactive Communication.

[9]  Maya Cakmak,et al.  Towards a comprehensive chore list for domestic robots , 2013, 2013 8th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[10]  Manuela M. Veloso,et al.  Adaptive Interaction of Persistent Robots to User Temporal Preferences , 2015, ICSR.

[11]  Brian Scassellati,et al.  Discovering task constraints through observation and active learning , 2014, 2014 IEEE/RSJ International Conference on Intelligent Robots and Systems.

[12]  Andrea Lockerd Thomaz,et al.  Teachable robots: Understanding human teaching behavior to build more effective robot learners , 2008, Artif. Intell..

[13]  Brian Scassellati,et al.  Comparing Models of Disengagement in Individual and Group Interactions , 2015, 2015 10th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[14]  Christoph Bartneck,et al.  Expressive robots in education: varying the degree of social supportive behavior of a robotic tutor , 2010, CHI.

[15]  Brian Scassellati,et al.  Shaping productive help-seeking behavior during robot-child tutoring interactions , 2016, 2016 11th ACM/IEEE International Conference on Human-Robot Interaction (HRI).