Rashtriya Swasthya Bima Yojana (RSBY) - Hospitalised Families in National Capital Territory of Delhi

The paper assesses the awareness and perception of RSBY among hospitalized families in NCT of Delhi. RSBY families which had availed services in the empanelled hospitals were randomly selected for interview to collect information about their knowledge of the scheme, enrolment process and perception of services provided in the empanelled hospitals. A large proportion of the beneficiaries were unaware about the features and benefits of the scheme. The empanelled hospitals do not admit patients with chronic ailments. Over 50 per cent patients had to spend more than Rs.1000/- as out of pocket expenditure during hospitalization. A large number of patients were neither aware of the amount deducted nor the amount left in the smart cards. There is need for awareness about the scheme among the targeted population.