Business Process Management System
暂无分享,去创建一个
[1] Raymond R. Panko,et al. Is Office Productivity Stagnant? , 1991, MIS Q..
[2] Erik Brynjolfsson,et al. The productivity paradox of information technology , 1993, CACM.
[3] F. Lichtenberg. The Output Contributions of Computer Equipment and Personnel: A Firm- Level Analysis , 1993 .
[4] Thomas H. Davenport,et al. Managing Information about Processes , 1995, J. Manag. Inf. Syst..
[5] Chung Yee Lee,et al. Business process management: survey and methodology , 1995 .
[6] E. Brynjolfsson,et al. Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending , 1996 .
[7] D. Schulz. What a wonderful world it could be , 1997 .
[8] J. L. Huffman. THE FOUR RE'S OF TOTAL IMPROVEMENT , 1997 .
[9] Lorin M. Hitt,et al. Beyond the productivity paradox , 1998, CACM.
[10] Colin Armistead,et al. Business process management - lessons from European business , 1999, Bus. Process. Manag. J..
[11] Majed Al-Mashari,et al. Revisiting BPR: a holistic review of practice and development , 2000, Bus. Process. Manag. J..
[12] K. Y. Paul Puah,et al. Business process management, a consolidation of BPR and TQM , 2000 .
[13] Mary J. Benner,et al. Process Management and Technological Innovation: A Longitudinal Study of the Photography and Paint Industries , 2002 .
[14] Kenneth L. Kraemer,et al. Information technology and economic performance , 2003, ACM Comput. Surv..