Predicting Human Decision-Making: From Prediction to Action

Automated agents that interact proficiently with people can be useful in supporting, training or replacing people in complex tasks. The inclusion of people presents novel problems for the design of automated agents' strategies. People do not necessarily adhere to the optimal, monolithic strategies that can be derived analytically. Their behavior is affected by a multitude of social and psychological factors. In this talk I will show how combining machine learning techniques for human modeling, human behavioral models, formal decision-making and game theory approaches enables agents to interact well with people. Applications include intelligent agents that help drivers reduce energy consumption, agents that support rehabilitation, employer-employee negotiation and agents that support a human operator in managing a team of low-cost mobile robots in search and rescue tasks.