Examining Social Influence in Information-Sharing Contexts

Research on hidden profiles has found that groups tend to make decisions reflecting the information shared among group members prior to discussion. However, shared information is confounded with individual prediscussion preferences in hidden profile situations. In this article, the authors manipulate information distribution to examine hidden, ambiguous (i.e., prediscussion preferences favor no alternative), and clear (i.e., prediscussion preferences support the decision alternative favored by the total information) profiles. They examine the influence of profile type on group decisions, use of shared and unshared information, and perceptions of normative and informational influence. Results indicate that groups make superior decisions and rely more on unshared information in clear and ambiguous profiles than in hidden profiles. In addition, perceived social influence is most prevalent in ambiguous profiles.

[1]  G. M. Wittenbaum,et al.  Mutual enhancement: Toward an understanding of the collective preference for shared information , 1999 .

[2]  S. Schulz-Hardt,et al.  The dissemination of critical, unshared information in decision-making groups: the effects of pre-discussion dissent , 2002 .

[3]  Mark Schittekatte Facilitating information exchange in small decision-making groups , 1996 .

[4]  J. R. Larson,et al.  Information Pooling: When It Impacts Group Decision Making , 1998 .

[5]  R. Hastie,et al.  The common knowledge effect: Information sharing and group judgment. , 1993 .

[6]  A. Hollingshead Information Suppression and Status Persistence in Group Decision Making The Effects of Communication Media , 1996 .

[7]  J. R. Larson,et al.  Leadership Style and the Discussion of Shared and Unshared Information in Decision-Making Groups , 1998 .

[8]  G. Stasser,et al.  Expert role assignment and information sampling during collective recall and decision making. , 1995, Journal of personality and social psychology.

[9]  A. Dennis Information Exchange and Use in Small Group Decision Making , 1996 .

[10]  Janet A. Sniezek,et al.  Information Sampling and Confidence Within Groups and Judge Advisor Systems , 2001, Commun. Res..

[11]  K. Propp Information Utilization in Small Group Decision Making , 1997 .

[12]  Garold Stasser,et al.  The sampling of critical, unshared information in decision-making groups: the role of an informed minority , 1998 .

[13]  G. Stasser,et al.  Information sampling in structured and unstructured discussions of three- and six-person groups. , 1989 .

[14]  Brian E. Mennecke,et al.  Using group support systems to discover hidden profiles: an examination of the influence of group size and meeting structures on information sharing and decision quality , 1997, Int. J. Hum. Comput. Stud..

[15]  Masanori Takezawa,et al.  Centrality in sociocognitive networks and social influence : An illustration in a group decision-making context , 1997 .

[16]  Solomon E. Asch,et al.  Opinions and Social Pressure , 1955 .

[17]  F. Boster,et al.  Choice Shifts: Argument Qualities or Social Comparisons , 1984 .

[18]  M. E. Shaw,et al.  Does More Information Available to a Group Always Improve Group Performance , 1962 .

[19]  Janice R. Kelly,et al.  The Effects of Time Pressure and Task Differences on Influence Modes and Accuracy in Decision-Making Groups , 1997 .

[20]  J. R. Larson,et al.  The Role of Information Exchange in Predicting Group Accuracy on a Multiple Judgment Task , 1999 .

[21]  J. R. Larson,et al.  Diagnosing groups: charting the flow of information in medical decision-making teams. , 1996, Journal of personality and social psychology.

[22]  Candace Ferrell,et al.  Tacit Coordination in Anticipation of Small Group Task Completion , 1996 .

[23]  J. R. Larson,et al.  Diagnosing groups: the pooling, management, and impact of shared and unshared case information in team-based medical decision making. , 1998, Journal of personality and social psychology.

[24]  William B. Gudykunst,et al.  The effect of time pressure and type of information on decision quality , 1997 .

[25]  G. Stasser,et al.  Discovery of hidden profiles by decision-making groups: Solving a problem versus making a judgment. , 1992 .

[26]  David Dryden Henningsen,et al.  The Impact of Directive Leadership on Group Information Sampling, Decisions, and Perceptions of the Leader , 1999 .

[27]  D. D. Stewart,et al.  Stereotypes, Negativity Bias, and the Discussion of Unshared Information in Decision-Making Groups , 1998 .

[28]  G. Stasser,et al.  Expert Roles and Information Exchange during Discussion: The Importance of Knowing Who Knows What , 1995 .

[29]  G. Stasser,et al.  Effects of information load and percentage of shared information on the dissemination of unshared information during group discussion. , 1987 .

[30]  M. Deutsch,et al.  A study of normative and informational social influences upon individual judgement. , 1955, Journal of abnormal psychology.

[31]  Gwen M. Wittenbaum,et al.  The Bias Toward Discussing Shared Information , 2000, Commun. Res..

[32]  Robert S. Billings,et al.  Accountability and the discussion of unshared, critical information in decision-making groups. , 1998 .

[33]  G. Stasser,et al.  Pooling of Unshared Information in Group Decision Making: Biased Information Sampling During Discussion , 1985 .

[34]  M. Williams,et al.  The Presence of Norms in the Absence of Groups?The Impact of Normative Influence Under Hidden-Profile Conditions , 2000 .

[35]  Franklin J. Boster,et al.  The Impact of Group Size and Proportion of Shared Information on the Exchange and Integration of Information in Groups , 1997 .

[36]  A. Van Hiel,et al.  Effects of Partially Shared Information and Awareness of Unshared Information on Information Sampling , 1996 .

[37]  Garold Stasser,et al.  Computer simulation as a research tool: The DISCUSS model of group decision making , 1988 .

[38]  J. R. Larson,et al.  Discussion of shared and unshared information in decision-making groups , 1994 .

[39]  A. Hollingshead The Rank-Order Effect in Group Decision Making , 1996 .

[40]  G. Stasser,et al.  The Reevaluation of Information during Group Discussion , 1998 .

[41]  Alain Van Hiel,et al.  Information Exchange in Context: Effects of Gender Composition of Group, Accountability, and Intergroup Perception on Group Decision Making1 , 1998 .

[42]  Reid Hastie,et al.  The impact of information on small group choice. , 1997 .

[43]  S. Karau,et al.  Group Decision Making: The Effects of Initial Preferences and Time Pressure , 1999 .

[44]  G. Stasser,et al.  Pooling Unshared Information: The Benefits of Knowing How Access to Information Is Distributed among Group Members , 2000 .

[45]  Deborah H. Gruenfeld,et al.  Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance , 1996 .

[46]  Gwen M. Wittenbaum,et al.  Information Sampling in Decision-Making Groups , 1998 .

[47]  T. Postmes,et al.  Quality of decision making and group norms. , 2001, Journal of personality and social psychology.

[48]  Charles E. Miller,et al.  Group decision making and normative versus informational influence: Effects of type of issue and assigned decision rule. , 1987 .