Task Characteristics that Fit Use of Business Intelligence

We present a literature review that identifies a gap in business intelligence knowledge regarding the fit between technology and the tasks solved using the technology. We propose a model that frames the fit between task characteristics and the use of business intelligence. The model represents task, system, and information quality as independent constructs with task compatibility as the dependent construct. A future quantitative study will test the model by looking at business intelligence users and how they use technology to perform tasks for solving problems.

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