CALIMACO: desarrollo de un servicio de bibliotecario virtual para la interacción multimodal con dispositivos móviles

In recent years smart mobile devices have bolstered new interaction scenarios that require more sophisticated human-machine interfaces. The leading developers of operating systems for these devices now provide APIs ( Application Programming Interface ) for developers to implement their own applications, including different solutions for developing graphical interfaces, control sensors and providing oral interaction. Despite the usefulness of these resources, defined strategies are still needed for developing multimodal interfaces to take greater advantage of these devices for identifying and meeting the needs of users. Currently, these applications are typically ad-hoc and facilitate oral communication only through simple commands. In this paper we propose the practical application of context-sensitive multimodal conversational agents to provide advanced library services that dynamically consider specific user needs and preferences, as well as the specific characteristics of the environment in which the interaction occurs. Such agents would improve and customize the service provided by a mobile device with Internet access. Our proposal integrates features of Android APIs on a modular architecture emphasizing the management of interactions and context awareness in order to create robust applications that can be easily updated and adapted to the user.

[1]  Chih-Ming Chen,et al.  Interactive augmented reality system for enhancing library instruction in elementary schools , 2013, Comput. Educ..

[2]  Steve J. Young,et al.  A survey of statistical user simulation techniques for reinforcement-learning of dialogue management strategies , 2006, The Knowledge Engineering Review.

[3]  Hiroshi Itsumura,et al.  Book Recommendation Based on Library Loan Records and Bibliographic Information , 2014 .

[4]  Yogesh Kumar Dwivedi,et al.  RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction , 2013, Int. J. Inf. Manag..

[5]  Bonifacio Castaño,et al.  Sistema Inteligente de Detección y Orientación de usuarios en Bibliotecas , 2013 .

[6]  Ickjai Lee,et al.  Mobile augmented reality based context-aware library management system , 2014, Expert Syst. Appl..

[7]  Tobias Kaufmann,et al.  Syntactic language modeling with formal grammars , 2012, Speech Commun..

[8]  Feng Gao,et al.  Spoken language understanding using weakly supervised learning , 2010, Comput. Speech Lang..

[9]  James R. Glass,et al.  Exploiting Context Information in Spoken Dialogue Interaction with Mobile Devices ? , 2022 .

[10]  David Griol,et al.  AN AUTOMATIC DIALOG SIMULATION TECHNIQUE TO DEVELOP AND EVALUATE INTERACTIVE CONVERSATIONAL AGENTS , 2013, Appl. Artif. Intell..

[11]  Enrique Orduña Malea Espacio universitario español en la Web (2010): estudio descriptivo de instituciones y productos académicos a través del análisis de subdominios y subdirectorios , 2013 .

[12]  Ahip Elizabeth Connor Mls Library 2.0 , 2008 .

[13]  M. Amparo Vila,et al.  An automatic system for identifying authorities in digital libraries , 2013, Expert Syst. Appl..

[14]  Karen S Calhoun From information gateway to digital library management system: a case analysis , 2002 .

[15]  Ramón López-Cózar,et al.  A domain-independent statistical methodology for dialog management in spoken dialog systems , 2014, Comput. Speech Lang..

[17]  Ziming Liu,et al.  Print vs. electronic resources: A study of user perceptions, preferences, and use , 2006, Inf. Process. Manag..

[18]  James A. Larson,et al.  VoiceXML Introduction to Developing Speech Applications , 2002 .

[19]  Diana Pérez-Marín,et al.  Conversational Agents and Natural Language Interaction : Techniques and Effective Practices , 2011 .

[20]  Jody Condit Fagan,et al.  The Suitability of Web Analytics Key Performance Indicators in the Academic Library Environment , 2014 .

[21]  Tim O'Reilly,et al.  What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software , 2007 .

[22]  Roberto Pieraccini The Voice in the Machine: Building Computers That Understand Speech , 2012 .

[23]  Enrique Herrera-Viedma,et al.  A quality based recommender system to disseminate information in a university digital library , 2014, Inf. Sci..

[24]  Alan J. Dix Human-Computer Interaction , 2018, Encyclopedia of Database Systems.

[25]  María Dolores Rodríguez-Moreno,et al.  Efficient Services Management in Libraries using AI and Wireless techniques , 2014, Expert Syst. Appl..

[26]  Tim O'Reilly,et al.  What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software , 2007 .

[27]  Roberto Pieraccini,et al.  Automating spoken dialogue management design using machine learning: An industry perspective , 2008, Speech Commun..

[28]  John Helling Cutting the proprietary cord , 2010 .

[29]  Nieves González-Fernández-Villavicencio,et al.  Evaluación del servicio de referencia de una biblioteca universitaria: Biblioteca de la Universidad de Sevilla , 2014 .

[30]  Evgenia Vassilakaki,et al.  Multilingual Digital Libraries: A review of issues in system-centered and user-centered studies, information retrieval and user behavior , 2013 .

[31]  L. Ross,et al.  The Library is Dead, Long Live the Library! The Practice of Academic Librarianship and the Digital Revolution , 2008 .

[32]  Enrique Herrera-Viedma,et al.  A google wave-based fuzzy recommender system to disseminate information in University Digital Libraries 2.0 , 2011, Inf. Sci..

[33]  Namkee Park,et al.  User acceptance of a digital library system in developing countries: An application of the Technology Acceptance Model , 2009, Int. J. Inf. Manag..

[34]  Enrique Herrera-Viedma,et al.  Dealing with incomplete information in a fuzzy linguistic recommender system to disseminate information in university digital libraries , 2010, Knowl. Based Syst..

[35]  Oliver Lemon,et al.  Learning what to say and how to say it: Joint optimisation of spoken dialogue management and natural language generation , 2011, Comput. Speech Lang..

[36]  Sebastian Möller,et al.  Reliable Evaluation of Multimodal Dialogue Systems , 2009, HCI.

[37]  Alan F. Smeaton,et al.  Personalisation and recommender systems in digital libraries , 2005, International Journal on Digital Libraries.

[38]  Hsin-Liang Chen,et al.  An open source library system and public library users: Finding and using library collections , 2012 .

[39]  Zoraida Callejas,et al.  Voice Application Development for Android , 2013 .

[40]  Umberto Straccia,et al.  A personalized collaborative Digital Library environment: a model and an application , 2005, Inf. Process. Manag..

[41]  Enrique Herrera-Viedma,et al.  A multi-disciplinar recommender system to advice research resources in University Digital Libraries , 2009, Expert Syst. Appl..

[42]  Margaret Martonosi,et al.  ON CELLULAR , 2022 .

[43]  J. Saarti,et al.  Quality Audits as a Tool for Quality Improvement in Selected European Higher Education Libraries , 2014 .