Instructional technology: A key to successful information systems

Abstract Success and failure patterns of information systems development are widely discussed. However, the potential of education and training to address these problems has not received adequate attention. Managers and other information systems professionals need to be aware of the best technologies both for development of information systems and for the associated training of developers and end users. The best way to produce effective, efficient training is through instructional technology. Although derived from system science, as are information system development methods, the processes and techniques of instructional technology are often unknown to information systems professionals. This paper discusses the parallels between these two disciplines and points out where each could benefit from the other.

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