LANGUAGE GAMES IN ONLINE FORUMS.

Using Wittgenstein's (1953, 1969) language game paradigm, we analyze the discourse of three online forums devoted to a popular managerial topic. Four major dimensions shape our analysis: roles, legitimacy and authority, identity, and linguistic style. The forums exhibit commonalities and differences in these dimensions, suggesting implications for developing successful venues for information sharing online.

[1]  Steven G. Jones Virtual Culture: Identity and Communication in Cybersociety , 1997 .

[2]  Harriet Wilkins,et al.  Computer Talk , 1991 .

[3]  Grover Starling Project Management as a Language Game , 1993 .

[4]  Linda S. Lotto Qualitative Data Analysis: A Sourcebook of New Methods , 1986 .

[5]  David G. Novick,et al.  Conversational effectiveness in multimedia communications , 1995, Inf. Technol. People.

[6]  John M. Levine,et al.  Socialization and Trust in Work Groups , 2002 .

[7]  Jonathon N. Cummings,et al.  Beyond hearing: Where the real-world and online support meet. , 2002 .

[8]  L. Sproull,et al.  Atheism, sex, and databases: the net as a social technology , 1995 .

[9]  George P. Huber,et al.  A theory of the effects of advanced information technologies on organizational design, intelligence , 1990 .

[10]  Jay M. Smith No more language games: Words, beliefs, and the political culture of early modern France , 1997 .

[11]  L. Argote Organizational Learning: Creating, Retaining and Transferring Knowledge , 1999 .

[12]  I. Nonaka A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[13]  Bradley Grant Jackson,et al.  Management gurus and management fashions : a dramatistic inquiry , 1999 .

[14]  Kathleen Ferrara,et al.  Interactive Written Discourse as an Emergent Register , 1991 .

[15]  M. Feldman,et al.  Electronic Mail and Organizational Communication: Does Saying Hi Really Matter? , 1998 .

[16]  Peter Kollock,et al.  Invisible crowds in cyberspace , 2002 .

[17]  B. Pentland,et al.  Organizational Routines as Grammars of Action , 1994 .

[18]  Lee Sproull,et al.  Making information cities livable , 2004, CACM.

[19]  S. Raghuram,et al.  Communication Patterns As Determinants of Organizational Identification in a Virtual Organization , 1999 .

[20]  M. Feldman Organizational Routines as a Source of Continuous Change , 2000 .

[21]  B. Kogut,et al.  What Firms Do? Coordination, Identity, and Learning , 1996 .

[22]  Ramkrishnan V. Tenkasi,et al.  P ERSPECTIVE M AKING AND P ERSPECTIVE T AKING IN C OMMUNITIES OF K NOWING , 2000 .

[23]  J. Taylor The Australian Context , 2004 .

[24]  M. Aldenderfer Cluster Analysis , 1984 .

[25]  M. Pratt,et al.  Classifying Managerial Responses to Multiple Organizational Identities , 2000 .

[26]  Linda M. Harasim,et al.  Book Reviews : Global Networks: Computers and International Communication Linda M. Harasim (Ed.) Publisher: MIT Press, Cambridge, MA 92142 Year of Publication: 1993 Length: 410 pages Price: $29.95 , 1994 .

[27]  B. Massumi,et al.  The postmodern condition : a report on knowledge , 1979 .

[28]  Michael G. Pratt,et al.  To be or not to be: Central questions in organizational identification. , 1998 .

[29]  Claude E. Shannon,et al.  The Mathematical Theory of Communication , 1950 .

[30]  Peter Foreman,et al.  Members' Identification with Multiple-Identity Organizations , 2002, Organ. Sci..

[31]  Warren Topp Generative conversations: applying Lyotard's discourse model to knowledge creation within contemporary organizations , 2000 .

[32]  E. Blair Text as Trickster: Postmodern Language Games in Gerald Vizenor’s Bearheart , 1995 .

[33]  A. Mehrabian,et al.  Language Within Language: Immediacy, a Channel in Verbal Communication , 1968 .

[34]  J. Brown,et al.  Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation , 1991 .

[35]  Elizabeth F. Churchill,et al.  Blending digital and physical spaces for ubiquitous community participation , 2004, CACM.

[36]  C. E. SHANNON,et al.  A mathematical theory of communication , 1948, MOCO.

[37]  S. Kiesler,et al.  Legitimacy, Authority, and Community in Electronic Support Groups , 1998 .

[38]  Kathleen M. Carley,et al.  Network Structure in Virtual Organizations , 1999 .

[39]  Gretchen M. Spreitzer,et al.  Transnational teams in the electronic age: are team identity and high performance at risk? , 2002 .

[40]  Fred A. Mael,et al.  Social identity theory and the organization , 1989 .

[41]  Andrea L. Kavanaugh,et al.  The Impact of Computer Networking on Community: A Social Network Analysis Approach , 2000 .

[42]  J. Pennebaker,et al.  Psychological aspects of natural language. use: our words, our selves. , 2003, Annual review of psychology.

[43]  John F. Patterson,et al.  Stimulating social engagement in a community network , 2002, CSCW '02.

[44]  J. Barge On interlinking language games: New opportunities for group communication research , 1994 .

[45]  Richard N. Langlois,et al.  Organizations and Language Games , 2001 .

[46]  M. Feldman,et al.  Reconceptualizing Organizational Routines as a Source of Flexibility and Change , 2003 .

[47]  A. Edmondson Psychological Safety and Learning Behavior in Work Teams , 1999 .

[48]  W. Orlikowski,et al.  Genre Repertoire: The Structuring of Communicative Practices in Organizations , 1994 .

[49]  Etienne Wenger,et al.  Situated Learning: Legitimate Peripheral Participation , 1991 .

[50]  Kathleen M. Eisenhardt,et al.  Integrating Knowledge in Groups: How Formal Interventions Enable Flexibility , 2002, Organ. Sci..

[51]  Jean Hartley,et al.  Case study research , 2004 .

[52]  C. Hendrick,et al.  Group Processes and Intergroup Relations , 1987 .

[53]  M. Collot,et al.  Electric language : A new variety of English , 1996 .

[54]  Raymond F. Zammuto,et al.  Organization Science, Managers, and Language Games , 1992 .

[55]  David J. Ketchen,et al.  THE APPLICATION OF CLUSTER ANALYSIS IN STRATEGIC MANAGEMENT RESEARCH: AN ANALYSIS AND CRITIQUE , 1996 .

[56]  Thomas A. Finholt,et al.  Electronic Groups at Work. , 1990 .

[57]  A. Aldridge Discourse on Women in the Clerical Profession: The Diaconate and Language-Games in the Church of England , 1992 .

[58]  Blake E. Ashforth,et al.  Organizational Identity and Identification: Charting New Waters and Building New Bridges , 2000 .

[59]  Modeling the Organization as a System of Communication Activity , 1998 .

[60]  Claude E. Shannon,et al.  The mathematical theory of communication , 1950 .

[61]  Thomas A. Horan,et al.  Chapter 7 – Virtual Communities and Social Capital* , 2000 .

[62]  A. Strauss,et al.  The discovery of grounded theory: strategies for qualitative research aldine de gruyter , 1968 .