The relationship between leader-member exchange, organizational inflexibility, perceived organizational support, interactional justice and organizational citizenship behaviour

It has been proposed that issues of organizational behaviours should be incorporated in the study for predicting subordinate citizenship behaviour. This research had one objective: to assess the impact of four behaviours ‐ leader-member exchange, organizational inflexibility, perceived organizational support and interactional justice ‐ on organizational citizenship behaviour. The subjects of this study were all full-time employees with their managers who working in the educational organization in Iran. This study surveyed 220 respondents. The sampling frame of the respondents was obtained from educational organization in Shiraz city in Iran. Data were collected on a structured questionnaire containing standard scales of transformational leadership behaviours, LMX, and organizational citizenship behaviours. After establishing the psychometric properties of the scales, hypotheses were tested through statistical analysis of the data. Results indicate that four variables are more likely to predict citizenship behaviour.

[1]  R. Dick,et al.  Organizational citizenship behavior and organizational commitment in Nepal , 2005 .

[2]  Scott B. MacKenzie,et al.  Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences , 2005 .

[3]  R. Hackett,et al.  Leader-Member Exchange as a Mediator of the Relationship Between Transformational Leadership and Followers' Performance and Organizational Citizenship Behavior , 2005 .

[4]  Wei Liu.  PERCEIVED ORGANIZATIONAL SUPPORT: LINKING HUMAN RESOURCE MANAGEMENT PRACTICES WITH IMPORTANT WORK OUTCOMES , 2004 .

[5]  C. Brooklyn Derr,et al.  The effects of internal career orientations on organizational citizenship behavior in Thailand , 2004 .

[6]  Raymond T. Sparrowe,et al.  The dual commitments of contingent workers: an examination of contingents' commitment to the agency and the organization , 2003 .

[7]  Karl Aquino,et al.  Preferential Mistreatment: How Victim Status Moderates the Relationship Between Organizational Citizenship Behavior and Workplace Victimization , 2003 .

[8]  R. Eisenberger,et al.  Perceived organizational support: a review of the literature. , 2002, The Journal of applied psychology.

[9]  L. Tetrick,et al.  The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. , 2002, The Journal of applied psychology.

[10]  John P. Meyer,et al.  Commitment in the workplace: toward a general model , 2001 .

[11]  P. Lynch,et al.  Reciprocation of perceived organizational support. , 2001, The Journal of applied psychology.

[12]  J. Bishop,et al.  Support, Commitment, and Employee Outcomes in a Team Environment , 2000 .

[13]  Susan J. Lambert,et al.  Added Benefits: The Link Between Work-Life Benefits and Organizational Citizenship Behavior , 2000 .

[14]  Kyle Lewis,et al.  Integrating Justice and Social Exchange: The Differing Effects of Fair Procedures and Treatment on Work Relationships , 2000 .

[15]  M. Konovsky.  Understanding Procedural Justice and Its Impact on Business Organizations , 2000 .

[16]  Robert H. Moorman,et al.  Does Perceived Organizational Support Mediate the Relationship between Procedural Justice and Organizational Citizenship Behavior , 1998 .

[17]  P. Lynch,et al.  Perceived organizational support and police performance: the moderating influence of socioemotional needs. , 1998, The Journal of applied psychology.

[18]  J. Cummings,et al.  Perceived organizational support, discretionary treatment, and job satisfaction. , 1997, The Journal of applied psychology.

[19]  R. Liden,et al.  Perceived Organizational Support And Leader-Member Exchange: A Social Exchange Perspective , 1997 .

[20]  G. Graen,et al.  Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective , 1995 .

[21]  Ronald J. Deluga.  Supervisor trust building, leader-member exchange and organizational citizenship behaviour. , 1994 .

[22]  Scott B. MacKenzie,et al.  Organizational Citizenship Behaviors and Sales Unit Effectiveness , 1994 .

[23]  M. Konovsky,et al.  Citizenship Behavior and Social Exchange , 1994 .

[24]  R. H. Moorman,et al.  JUSTICE AS A MEDIATOR OF THE RELATIONSHIP BETWEEN METHODS OF MONITORING AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR , 1993 .

[25]  L. Witt,et al.  Exchange Ideology as a Moderator of Job Attitudes-Organizational Citizenship Behaviors Relationships1 , 1991 .

[26]  Scott B. MacKenzie,et al.  Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors , 1990 .

[27]  R. Bies,et al.  Organizational Citizenship Behavior: The Good Soldier Syndrome , 1989 .

[28]  James C. Anderson,et al.  STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .

[29]  G. Graen,et al.  Moderating effects of initial leader–member exchange status on the effects of a leadership intervention. , 1984 .

[30]  J. P. Near,et al.  ORGANIZATIONAL CITIZENSHIP BEHAVIOR: ITS NATURE AND ANTECEDENTS , 1983 .

[31]  P. Bentler,et al.  Significance Tests and Goodness of Fit in the Analysis of Covariance Structures , 1980 .

[32]  Daniel Bastian.  Motivational basis of organizational citizenship behaviour , 2008 .

[33]  Walter C. Borman,et al.  Introduction: Organizational Citizenship Behavior and Contextual Performance , 1997 .

[34]  L. Harlow,et al.  Effects of estimation methods, number of indicators per factor, and improper solutions on structural equation modeling fit indices , 1995 .

[35]  M. Konovsky,et al.  Citizenship behavior and social exchange. , 1994, Academy of Management journal. Academy of Management.

[36]  T. Tyler,et al.  The Social Psychology of Procedural Justice , 1988 .

[37]  R. Hall.  Organizations: Structures, Processes, and Outcomes , 1987 .

[38]  R. Bies,et al.  The predicament of injustice: The management of moral outrage. , 1987 .

[39]  R. Bies.  Interactional justice : communication criteria of fairness , 1986 .

[40]  P. Blau.  Exchange and Power in Social Life , 1964 .