论文信息 - A Process Based Model for Measuring Process Quality Attributes

A Process Based Model for Measuring Process Quality Attributes

Organizations frequently use product based organizational performance models to measure the effects of information system (IS) on their organizations. This paper introduces a complementary process based approach that is founded on measuring business process quality attributes. These quality attributes are defined on the basis of ISO/IEC 9126 Software Product Quality Model. The new process quality attributes are applied in an experiment and results are discussed in the paper.

A. Selçuk Güceglioglu | Onur Demirörs | Onur Demirörs | A. S. Güceglioglu

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