Learning from architects: the difference between knowledge visualization and information visualization

This work focuses on an aspect which has been neglected, but which is decisive: the transfer of knowledge to different stakeholders; especially the transfer of insights derived from information visualization tools. In knowledge management, the transfer of knowledge is a core process, which can be improved by using our innate abilities to process visual representations. The potential of visualizations are manifold. But business managers miss a holistic framework on the use of visualization methods for information exploration and communication tasks. This paper analyzes how architects use visualizations to amplify cognition and to transfer knowledge. It introduces a mediating framework that brings together isolated research directions and defines the new research focus knowledge visualization. Knowledge visualization examines the use of visualizations for the transfer of knowledge between at least two people. We found that the new focus is decisive and has implications for researchers in information visualization and knowledge management.

[1]  Colin Ware,et al.  Information Visualization: Perception for Design , 2000 .

[2]  Robert E. Horn,et al.  Visual Language: Global Communication for the 21st Century , 1998 .

[3]  Kathryn Alesandrini.  Survive Information Overload: The 7 Best Ways to Manage Your Workload by Seeing the Big Picture , 1992 .

[4]  Ganesh S. Oak.  Information Visualization Introduction , 2022 .

[5]  Heinz Mandl,et al.  Knowledge Acquisition from Text and Pictures , 1989 .

[6]  Peter R. Keller,et al.  Visual cues - practical data visualization , 1993 .

[7]  Ben Shneiderman,et al.  The eyes have it: a task by data type taxonomy for information visualizations , 1996, Proceedings 1996 IEEE Symposium on Visual Languages.

[8]  Georg Schreyögg,et al.  Wissensmanagement im Unternehmen , 1996 .

[9]  Royal W. Van Horn.  Visualizations , 2003 .

[10]  金潤培,et al.  행정홍보의 Graphic Communication 전략 , 1996 .

[11]  Verna Allee,et al.  The Knowledge Evolution: Expanding Organizational Intelligence , 1997 .

[12]  G. A. Miller.  THE PSYCHOLOGICAL REVIEW THE MAGICAL NUMBER SEVEN, PLUS OR MINUS TWO: SOME LIMITS ON OUR CAPACITY FOR PROCESSING INFORMATION 1 , 1956 .

[13]  Bernd Weidenmann.  9 When Good Pictures Fail: An Information-Processing Approach to the Effect of Illustrations , 1989 .

[14]  Martin J. Eppler.  Visuelle Kommunikation — Der Einsatz von graphischen Metaphern zur Optimierung des Wissenstransfers , 2004 .

[15]  E. Edwards..  Communication theory. , 1967, Ergonomics.

[16]  A. Glenberg,et al.  Comprehension of illustrated text: Pictures help to build mental models☆ , 1992 .

[17]  Ben Shneiderman,et al.  Readings in information visualization - using vision to think , 1999 .

[18]  Barbara Biechele.  Doelker, Christian: Ein Bild ist mehr als ein Bild. Visuelle Kompetenz in der Multimedia-Gesellschaft , 1999 .

[19]  Peter F. Drucker,et al.  The Coming of the New Organization , 2001 .

[20]  Edward R. Tufte,et al.  Envisioning Information , 1990 .

[21]  Ken Garland.  Some general characteristics present in diagrams denoting activity, event and relationship , 1979 .

[22]  Chaomei Chen,et al.  Information Visualisation and Virtual Environments , 1999 .

[23]  G. Probst,et al.  Wissen managen-wie Unternehmen ihre wertvollste Ressource optimal nutzen , 1998 .

[24]  Herbert A. Simon,et al.  Why a Diagram is (Sometimes) Worth Ten Thousand Words , 1987, Cogn. Sci..

[25]  Neff Walker,et al.  A classification of visual representations , 1994, CACM.

[26]  P. Johnson-Laird,et al.  PSYCHOLOGICAL SCIENCE Research Article HOW DIAGRAMS CAN IMPROVE REASONING , 2022 .

[27]  O. Reiser,et al.  Principles Of Gestalt Psychology , 1936 .