IQ as an enabler of the green and collaborative supply chain

This communication investigates the role that information quality (IQ) can play in the development of Green Supply Chain Management (GSCM). GSCM is about integrating environmental concern into the interorganizational partnerships. Thus, companies are today seeking ways to meet both economic and environmental benefits through costs and CO2 reduction. Information sharing is key for supply chain performance but the literature on the impact of IQ in Supply Chain Management (SCM) is scarce. A field study in the retail distribution industry in France is designed in order to determine the dimensions of IQ that are critical to different supply chain processes. An in-depth qualitative analysis of interviews is conducted including all the supply chain network actors (distributors, manufacturers, logistics service providers, standardization organizations, professional associations, and consultants). Our results indicate that the IQ dimensions that will have significant economic and environmental benefits are depending on the nature of the information flow. Our research findings also permit to correlate and explain the dynamics between economic and environmental benefits and how IQ can be an enabler... or not.

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