Examining information systems infusion from a user commitment perspective

Purpose – The purpose of this paper is to : first, examine information systems (IS) infusion from a user commitment perspective, and second, examine the formation of user commitment toward the use of IS in terms of job design. Design/methodology/approach – This study adopts a survey approach with structural equation modeling to test the developed research model and hypotheses. Findings – A survey of 236 enterprise system users shows that user commitment has a positive effect on IS infusion. User commitment, in turn, is influenced by task technology fit, technology self-efficacy, and task autonomy. Further mediation and direct effects to IS infusion are explored. Research limitations/implications – This study offers implications for research, such as explaining a driver of IS infusion; and extending commitment theory by finding antecedents of user commitment. Practical/implications – The results of this study offer suggestions to management on how to improve IS infusion in terms of user commitment and, con...

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