Calling method of calling system

The invention discloses a calling method of a calling system. The calling system comprises a calling center server consisting of a manual business module and a context function module, wherein the context function module is used for managing seat context information and client side context information and providing the seat context information and/or the client side context information to the manual business module; and the manual business module is used for managing seat personal information and/or client side personal information and determining a target seat for a client side request according to the personal information and/or the context information acquired from the context function module so as to allocate the target seat for the client side request. The scheme disclosed by the invention can be used for automatically continuing superior seats for users to omit the manual operation of calling personnel, and the intelligence of the calling system is provided.