Exploring the Pattern of Customer Purchase with Web Usage Mining

The purpose of this paper is to do an analysis of the sample / raw data to obtain a meaningful interpretation using some of the data mining algorithms like a vector quantization based clustering and then an ‘Apriori’ based Association rule mining algorithm. Web session clustering plays a key role to classify web visitors on the basis of user click history and similarity measure. An important application of chronological mining techniques is web usage mining, for mining web log accesses, where the sequences of web page accesses made by different web users over a period of time, through a server, are recorded. The experiment will be conducted base on the idea of Apriori algorithm along with VQ based clustering, which first stores the original web access sequence database for storing non-sequential data. The experimental result will be given with analysis on further refinement. This is aimed at a meaningful segregation of the various customers based on their RFM values, as well to find out relationships and patterns among the purchases made by the customer, over several transactions.

[1]  Mark Levene,et al.  Data Mining of User Navigation Patterns , 1999, WEBKDD.

[2]  Jan Murlewski,et al.  Clustering algorithms for bank customer segmentation , 2005, 5th International Conference on Intelligent Systems Design and Applications (ISDA'05).

[3]  Zahid Ullah,et al.  Efficient implementation of data mining: Improve customer's behaviour , 2009, 2009 IEEE/ACS International Conference on Computer Systems and Applications.

[4]  Myra Spiliopoulou,et al.  Analysis of navigation behaviour in web sites integrating multiple information systems , 2000, The VLDB Journal.

[5]  Ford lumban Gaol,et al.  Exploring the Pattern of Habits of Users Using Web log Squential Pattern , 2010, 2010 Second International Conference on Advances in Computing, Control, and Telecommunication Technologies.

[6]  Mu-Chen Chen,et al.  Mining changes in customer behavior in retail marketing , 2005, Expert Syst. Appl..

[7]  Sriram Thirumalai,et al.  Customer satisfaction with order fulfillment in retail supply chains: implications of product type in electronic B2C transactions , 2005 .

[8]  Simon Fong,et al.  A hierarchical cluster based preprocessing methodology for Web Usage Mining , 2010, 2010 6th International Conference on Advanced Information Management and Service (IMS).

[9]  Robert M. Gray,et al.  An Algorithm for Vector Quantizer Design , 1980, IEEE Trans. Commun..

[10]  Sang Chan Park,et al.  Customer's time-variant purchase behavior and corresponding marketing strategies: an online retailer's case , 2002 .

[11]  Euiho Suh,et al.  A prediction model for the purchase probability of anonymous customers to support real time web marketing: a case study , 2004, Expert Syst. Appl..

[12]  Myra Spiliopoulou,et al.  Web Usage Analysis and User Profiling , 2002, Lecture Notes in Computer Science.