Case Study on Operator Compliance to Scheduling Decisions in Semiconductor Manufacturing

Scheduling and dispatching control the performance of job shop manufacturing systems. While there are many algorithms to optimize production theoretically and in simulation, the sociotechnical aspects of execution of dispatching decisions by operators are often neglected. In this paper, the dispatching compliance at a semiconductor manufacturer is analyzed. Compliance highly impacts the performance of manufacturing systems and gaps between theoretical and practical performance of scheduling algorithms could be reduced by considering the human in the loop in algorithm development.