Heuristic Evaluation of a Gamified Application for Education in Patients with Diabetes

Diabetes is a chronic degenerative disease with increasing number of patients due to unhealthy lifestyles and the lack of information regarding the disease and its correct treatment. In this research work, we propose the design and development of an application to educate patients with diabetes, about their disease, using interactive gamified activities. This paper presents the results obtained from a heuristic evaluation of usability to the application, done by experts, where favorable results were presented in some heuristics such as "Recognition rather than recall". The app presented problems in the heuristic "Help and documentation" that should be improved to ensure a good usability and therefore a friendly experience for users.