Rapid Operational Excellence Analysis with a Maturity Model Tool
暂无分享,去创建一个
The paper addresses a very relevant topic in today’s business life: how to succeed in fierce global competition by improving operational excellence. The research is based on the maturity model theories and with constructive research a model and a tool is developed to analyse the operational excellence of any production organisations. The aim was to develop a method which not time or resources consuming but can be utilized with very small efforts. A method and tool was developed and tested in two phases. The results show that the method and tool is very operational and can be used even with small and medium size companies with production processes.
[1] K. Lukka,et al. The constructive approach in management accounting research , 1993 .
[2] S. Sheard. Evolution of the Frameworks Quagmire , 2001 .
[3] Paul Harmon. EVALUATING AN ORGANIZATIONS BUSINESS PROCESS MATURITY , 2004 .
[4] M. Hammer. The process audit. , 2007, Harvard business review.