Knowledge Networking to overcome the Digital Divide

As organizations become increasingly extended across global boundaries, their reliance on information and communication technologies (ICTs) to support their processes increases. The use of ICTs to activate dispersed knowledge within complex webs of human networks can enable the gap between the information rich and information poor to be overcome. This paper develops a new concept called knowledge networking and investigates how this process enables the digital divide to be overcome. Following a phenomenological analysis of knowledge networking using a selection of vignettes, this paper provides a conceptual model describing the ways in which knowledge networking enables the digital divide to be overcome.

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