5G, Dynamic Capabilities and Business Models Innovation in Healthcare industry

5G technologies pose new challenges and provide opportunities, especially for industries like healthcare, where data and mobile remote communication play an important role in organizations’ ability to provide value-based services. Hospitals are therefore in need of innovating their business models to incorporate 5G-enabled opportunities. Our discussion highlights the mediating mechanisms by which dynamic capabilities and business models influence each other, clarifying what determines business-model innovation in an organizational setting. The premise of this research is that hospitals demonstrate emerging business model patterns that reflect a combination of their capabilities and the type of innovation involved. This paper develops a conceptual framework and presents four cases gathered from hospitals to unveil key ingredients of business models required for 5G-enabled healthcare services.

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