Building KM @Patni
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The Knowledge Management Initiative (KMI) at Patni Computers Ltd. is a show case example of how to build and sustain a focused KM solution to meet the challenge of generating knowledge value for a highly mobile global 20,000 workforce, serving Fortune 1000 customers. With increased high end work the KMI solution needed to be highly agile and allow Patni workforce to leverage legacy learning’s. This case study brings into focus the salient issues and features of the Patni KMI solution. It explains in details how business drivers were harnessed to form the knowledge strategy and how community learning’s is fostered to bring mass movement that aligns itself with the organizations goals.