Process modeling guidelines : systematic literature review and experiment

Abstract Process modeling is an indispensable task in the discipline of Business Process Management. The process models created in this task help its readers in to acquiring a higher comprehension of a process, allowing for the discovery of opportunities for its improvement. However, the comprehension of a process model is not guaranteed, as process modeling is a complex task that depends on the proficiency of the process modeler to avoid the creation of badly designed constructs. Process modeling guide ...