Surveying Enterprise Resource Planning (ERP) success factors in governmental organizations in Middle East

Implementing enterprise resource planning (ERP) is an important factor for organizations to consider. However, ERP software is too expensive and the failure rate of implementation is high. ERP software selection is an important step because it affects of all aspects of an organizations production and service methodology. It is obvious that ERP selection is becoming increasingly more difficult as new competitors emerge. In this paper, we will look at success factors of ERP implementation then we will survey the mentioned factors in the Ministry of commerce in Iran.

[1]  M. Lynne Markus,et al.  Enterprise resource planning: multisite ERP implementations , 2000, CACM.

[2]  Majed Al-Mashari.  Enterprise resource planning (ERP) systems: a research agenda , 2002, Ind. Manag. Data Syst..

[3]  Evan E. Anderson,et al.  Microcomputer software evaluation: An econometric model , 1997, Decis. Support Syst..

[4]  Keng Siau,et al.  Enterprise integration with ERP and EAI , 2003, CACM.

[5]  Chorng-Shyong Ong,et al.  Active ERP implementation management: A Real Options perspective , 2008, J. Syst. Softw..

[6]  I. P. Tatstipoulos.  Requirements analysis of production management software systems , 1990 .

[7]  Jyrki Kontio,et al.  A case study in applying a systematic method for COTS selection , 1996, Proceedings of IEEE 18th International Conference on Software Engineering.

[8]  S. Iranmanesh,et al.  Surveying Enterprise Resource Planning ( ERP ) failure factors in governmental organizations in Middle East , 2011 .

[9]  T.E. Vollman,et al.  Software quality assessment and standards , 1993, Computer.

[10]  Motoei Azuma,et al.  An Empirical Study of Evaluating Software Development Environment Quality , 1993, IEEE Trans. Software Eng..

[11]  Jim Joop Halman,et al.  From experience : applying the risk diagnosing methodology , 2002 .

[12]  N.F. Schneidewind.  New software-quality metrics methodology standard fills measurement need , 1993, Computer.

[13]  Matthew K. O. Lee,et al.  Critical success factors of enterprise resource planning systems implementation success in China , 2003, 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the.

[14]  Nikolaos A. Panayiotou,et al.  An application of multicriteria analysis for ERP software selection in a Greek industrial company , 2005, Oper. Res..

[15]  Mary Sumner,et al.  Risk factors in enterprise-wide/ERP projects , 2000, J. Inf. Technol..

[16]  Fiona Fui-Hoon Nah,et al.  Critical factors for successful implementation of enterprise systems , 2001, Bus. Process. Manag. J..

[17]  Ben Light,et al.  A stage maturity model for enterprise resource planning systems use , 2001, DATB.

[18]  Judy E. Scott,et al.  Managing risks in enterprise systems implementations , 2002, CACM.

[19]  Thomas H. Davenport,et al.  Mission Critical: Realizing the Promise of Enterprise Systems , 2000 .

[20]  Mary C. Jones,et al.  Tacit Knowledge Sharing During ERP Implementation: A Multi-Site Case Study , 2005, Inf. Resour. Manag. J..

[21]  Ioannis Stamelos,et al.  Software evaluation problem situations , 2003, Eur. J. Oper. Res..

[22]  Elisabeth J. Umble,et al.  Enterprise resource planning: Implementation procedures and critical success factors , 2003, Eur. J. Oper. Res..

[23]  Ioannis Stamelos,et al.  ESSE: an expert system for software evaluation , 1999, Knowl. Based Syst..

[24]  Norman E. Fenton,et al.  Software Metrics: A Rigorous Approach , 1991 .

[25]  Fatemeh Zahedi,et al.  A method for quantitative evaluation of expert systems , 1990 .

[26]  Bernard Grabot,et al.  Implementation and optimisation of ERP systems: A better integration of processes, roles, knowledge and user competencies , 2005, Comput. Ind..

[27]  Jacques Verville,et al.  Acquiring Enterprise Software: Beating the Vendors at Their Own Game , 2000 .