Exploring the Non-Use of Mobile Devices in Families through Provocative Design

Mobile devices are fast becoming an integral part of family life. While mobile technology provides constant connectivity to a world outside the home, it inevitably disrupts family dynamics and the social notion of being together. In this paper, we explore "non-use" of mobile technology in a family setting. To do this, we designed the Pup-Lock provotype, a design provocation intended to challenge established expectations and practices around mobile device use at home. We report on a five-week in-depth study of using Pup-Lock with three families reflecting on their mobile device usage and their experience of non-use. Our findings illustrate how mobile use shapes social expectations and how over-use creates tensions in families. We contribute by showing how provoking non-use through design results in desirable and meaningful ways to increase family interaction. We discuss implications of designing for non-use to challenge established domestic practices around technology use.

[1]  Safia Baig,et al.  Toward "JOMO": the joy of missing out and the freedom of disconnecting , 2018, MobileHCI.

[2]  Geraldine Fitzpatrick,et al.  Negotiating food waste: Using a practice lens to inform design , 2013, TCHI.

[3]  Adrian Friday,et al.  Understanding adaptive thermal comfort: new directions for UbiComp , 2013, UbiComp.

[4]  Anna Louise Cox,et al.  Switch on to games: Can digital games aid post-work recovery? , 2014, Int. J. Hum. Comput. Stud..

[5]  Peter S. Bobkowski Interviews: An Introduction , 2018 .

[6]  E. Sevón,et al.  Daily wellbeing in families with children: A harmonious and a disharmonious week , 2014 .

[7]  Melissa Mazmanian,et al.  The product of availability: understanding the economic underpinnings of constant connectivity , 2014, CHI.

[8]  J. Tibau,et al.  FamilySong , 2019, Companion Publication of the 2019 on Designing Interactive Systems Conference 2019 Companion.

[9]  S.W.K. van den Burg,et al.  Comfort, Cleanliness and Convenience; the Social Organisation of Normality , 2004 .

[10]  Cecilia Katzeff,et al.  THAT’S THE SMELL OF PEACETIME - DESIGNING FOR ELECTRICITY LOAD BALANCING , 2015 .

[11]  John Zimmerman,et al.  Critical design and critical theory: the challenge of designing for provocation , 2012, DIS '12.

[12]  K. Ginsburg,et al.  Maintaining Strong Parent-Child Bond: Focus on Children in Poverty The Importance of Play in Promoting Healthy Child Development and , 2012 .

[13]  Daan van Eijk,et al.  Practices as a unit of design , 2013, ACM Trans. Comput. Hum. Interact..

[14]  Saul Greenberg,et al.  One size does not fit all: applying the transtheoretical model to energy feedback technology design , 2010, CHI.

[15]  K. Ginsburg The Importance of Play in Promoting Healthy Child Development and Maintaining Strong Parent-Child Bonds , 2007, Pediatrics.

[16]  Susanne Bødker,et al.  'A Farmer, a Place and at least 20 Members': The Development of Artifact Ecologies in Volunteer-based Communities , 2016, CSCW.

[17]  Jonna Häkkilä,et al.  Together in Bed?: Couples' Mobile Technology Use in Bed , 2019, CHI.

[18]  D. Southerton Squeezing Time?: allocating practices, co-ordinating networks and scheduling society? , 2003 .

[19]  Sarita Yardi Schoenebeck,et al.  Managing Expectations: Technology Tensions among Parents and Teens , 2016, CSCW.

[20]  Seung-Woo Choi,et al.  Lock n' LoL: Group-based Limiting Assistance App to Mitigate Smartphone Distractions in Group Activities , 2016, CHI.

[21]  Mark Blythe,et al.  Imaginary Design Workbooks: Constructive Criticism and Practical Provocation , 2018, CHI.

[22]  Ylva Fernaeus,et al.  Humor in design fiction to suspend disbelief and belief , 2018, NordiCHI.

[23]  Katarina Dadić The Big Disconnect : Protecting Childhood and Family Relationships in the Digital Age , 2014 .

[24]  Peter Gall Krogh,et al.  Tactics for homing in mobile life: a fieldwalk study of extremely mobile people , 2010, Mobile HCI.

[25]  David Cheng,et al.  Examining the Energizing Effects of Humor: The Influence of Humor on Persistence Behavior , 2015 .

[26]  Alessandro Soro,et al.  The Ambient Birdhouse: An IoT Device to Discover Birds and Engage with Nature , 2018, CHI.

[27]  S. Swinford,et al.  Handbook of Marriage and the Family (2Nd Ed.) , 2001 .

[28]  Shaowen Bardzell,et al.  Pleasure is your birthright: digitally enabled designer sex toys as a case of third-wave HCI , 2011, CHI.

[29]  A. Rönkä,et al.  Everyday Family Life: Dimensions, Approaches, and Current Challenges , 2009 .

[30]  Harry Hochheiser,et al.  Research Methods for Human-Computer Interaction , 2008 .

[31]  Robert E. Kraut,et al.  Social capital on facebook: differentiating uses and users , 2011, CHI.

[32]  William W. Gaver,et al.  Design: Cultural probes , 1999, INTR.

[33]  Shaowen Bardzell,et al.  Provocation, Conflict, and Appropriation: The Role of the Designer in Making Publics , 2018, Design Issues.

[34]  Jesper Kjeldskov,et al.  Washing with the Wind: A Study of Scripting towards Sustainability , 2018, Conference on Designing Interactive Systems.

[35]  Chris Games at Work , 2003 .

[36]  Mika Pantzar,et al.  The Dynamics of Social Practice: Everyday Life and how it Changes , 2012 .

[37]  Phoebe Sengers,et al.  What I learned on Change Islands: reflections on IT and pace of life , 2011, INTR.

[38]  Lenneke Kuijer,et al.  Of chalk and cheese: behaviour change and practice theory in sustainable design , 2015 .

[39]  Anthony Dunne,et al.  Speculative Everything: Design, Fiction, and Social Dreaming , 2013 .

[40]  Jenny S. Radesky,et al.  Patterns of Mobile Device Use by Caregivers and Children During Meals in Fast Food Restaurants , 2014, Pediatrics.

[41]  Lars Dencik,et al.  Familie og børn i en opbrudstid , 2008 .

[42]  Charlotte P. Lee,et al.  Texting while Parenting: How Adults Use Mobile Phones while Caring for Children at the Playground , 2015, CHI.

[43]  Sook-Jung Lee,et al.  Children's Internet Use in a Family Context: Influence on Family Relationships and Parental Mediation , 2007, Cyberpsychology Behav. Soc. Netw..

[44]  Preben Mogensen,et al.  Towards a Provotyping Approach in Systems Development , 1992, Scand. J. Inf. Syst..

[45]  Pieter M. A. Desmet,et al.  Provocative design for unprovocative designers: Strategies for triggering personal dilemmas , 2016 .

[46]  John Vines,et al.  Playing with Provocations , 2018, Funology, 2nd ed..

[47]  Johan Redström,et al.  Slow Technology – Designing for Reflection , 2001, Personal and Ubiquitous Computing.

[48]  Cristian Bogdan,et al.  Challenging the Car Norm: Opportunities for ICT to Support Sustainable Transportation Practices , 2016, CHI.

[49]  J. DeCoster,et al.  Spillover Between Interparental Conflict and Parent–Child Conflict Within and Across Days , 2017, Journal of family psychology : JFP : journal of the Division of Family Psychology of the American Psychological Association.

[50]  Jesper Kjeldskov,et al.  Exploring Hygge as a Desirable Design Vision for the Sustainable Smart Home , 2018, Conference on Designing Interactive Systems.

[51]  S. Steinmetz,et al.  Handbook of marriage and the family , 1987 .

[52]  Julie A. Kientz,et al.  Not at the Dinner Table: Parents' and Children's Perspectives on Family Technology Rules , 2016, CSCW.

[53]  Phoebe Sengers,et al.  Making by making strange: Defamiliarization and the design of domestic technologies , 2005, TCHI.

[54]  Ann Vernon Cognitive and Rational-Emotive Behavior Therapy with Couples: Theory and Practice , 2012 .

[55]  Lois W. Sayrs Interviews : an introduction to qualitative research interviewing , 1996 .

[56]  Paul Dourish,et al.  Beyond the user: use and non-use in HCI , 2009, OZCHI.

[57]  Majken Kirkegaard Rasmussen,et al.  Exploring the flexibility of everyday practices for shifting energy consumption through clockcast , 2017, OZCHI.

[58]  Lenneke Sc Kuijer Practices-oriented design , 2017 .

[59]  Tom Rodden,et al.  The Role of ICT in Office Work Breaks , 2016, CHI.

[60]  R. Repetti,et al.  I just want to be left alone: Daily overload and marital behavior. , 2016, Journal of family psychology : JFP : journal of the Division of Family Psychology of the American Psychological Association.

[61]  Jesper Kjeldskov,et al.  Aesthetic, Functional and Conceptual Provocation in Research Through Design , 2017, Conference on Designing Interactive Systems.

[62]  Lone Koefoed Hansen,et al.  Intimate Futures: Staying with the Trouble of Digital Personal Assistants through Design Fiction , 2018, Conference on Designing Interactive Systems.

[63]  D. Chassard,et al.  Abstract Pr237: Effect of Ipad Tablet on Children and Parental Anxiety During Anesthesia , 2016 .

[64]  Dale Southerton,et al.  `Squeezing Time' , 2003 .

[65]  Steve Harrison,et al.  FamilySong: Designing to Enable Music for Connection and Culture in Internationally Distributed Families , 2019, Conference on Designing Interactive Systems.

[66]  Greg Wadley,et al.  Mood-enhancing technology , 2016, OZCHI.

[67]  Leann J. Mischel,et al.  Listen while you work ? Quasi-experimental relations between personal-stereo headset use and employee work responses , 1995 .

[68]  Leonard Reinecke,et al.  Games at Work: The Recreational Use of Computer Games During Working Hours , 2009, Cyberpsychology Behav. Soc. Netw..

[69]  Dimitri A Christakis,et al.  The effects of infant media usage: what do we know and what should we learn? , 2009, Acta paediatrica.

[70]  Eric Paulos,et al.  The local energy indicator: designing for wind and solar energy systems in the home , 2012, DIS '12.

[71]  Susanne Bødker,et al.  When second wave HCI meets third wave challenges , 2006, NordiCHI '06.

[72]  Cecilia Katzeff,et al.  “Mama, It’s Peacetime!” : Planning, Shifting and Designing Activities in the Smart Grid Scenario , 2017 .

[73]  Jessica Gall Myrick,et al.  Emotion regulation, procrastination, and watching cat videos online: Who watches Internet cats, why, and to what effect? , 2015, Comput. Hum. Behav..

[74]  Angela Xiao Wu,et al.  The Online Emergence of Pushback on Social Media in the United States: A Historical Discourse Analysis , 2014 .

[75]  G. Peterson,et al.  Handbook of Marriage and the Family -3/E , 2020 .

[76]  M. Campbell,et al.  Social Capital on Facebook , 2016 .

[77]  Carman Neustaedter,et al.  The Frustrations and Benefits of Mobile Device Usage in the Home when Co-Present with Family Members , 2016, Conference on Designing Interactive Systems.

[78]  Adela C. Timmons,et al.  Daily Patterns of Stress and Conflict in Couples: Associations With Marital Aggression and Family-of-Origin Aggression , 2017, Journal of family psychology : JFP : journal of the Division of Family Psychology of the American Psychological Association.