Self Service System for Library Automation : Case Study at Telkom University Open Library

With an increasing number of the student body at Telkom University, office automation is one of many possible solutions to provide better and personalized service to students. This automation also includes library services, covering self loan, self-return, and self-pickup, which commonly use RFID (Radio Frequency Identification). The problem arises in RFID-based self-service system for library automation, which is how to ensure that the ID card of the patron truly belongs to the person using the service. This problem follows the self-loan service since the ID card of the patron is used only when borrowing the collection. Another problem is how to ensure that the borrowed collection is the actual collection registered in the LMS (Library Management System). This research proposes a business process of a self loan system design that minimizes fraudulent practice in borrowing collections by merging image capture of the patron and the borrowed collection where the librarian is not necessarily present for circulation.