Why Do Social Media Users Share Misinformation?

Widespread misinformation on social media is a cause of concern. Currently, it is unclear what factors prompt regular social media users with no malicious intent to forward misinformation to their online networks. Using a questionnaire informed by the Uses and Gratifications theory and the literature on rumor research, this study asked university students in Singapore why they shared misinformation on social media. Gender differences were also tested. The study found that perceived information characteristics such as its ability to spark conversations and its catchiness were top factors. Self-expression and socializing motivations were also among the top reasons. Women reported a higher prevalence of misinformation sharing. The implications for the design of social media applications and information literacy training were discussed.

[1]  Eric B. Weiser,et al.  Gender Differences in Internet Use Patterns and Internet Application Preferences: A Two-Sample Comparison , 2000, Cyberpsychology Behav. Soc. Netw..

[2]  Sei-Ching Joanna Sin,et al.  Individual Differences in Social Media Use for Information Seeking , 2014 .

[3]  Sook Lim,et al.  Gender differences in information behavior concerning Wikipedia, an unorthodox information source? , 2010 .

[4]  Justin Cheng,et al.  Rumor Cascades , 2014, ICWSM.

[5]  Jacob Ratkiewicz,et al.  Detecting and Tracking the Spread of Astroturf Memes in Microblog Streams , 2010, ArXiv.

[6]  Oded Nov,et al.  Analysis of participation in an online photo-sharing community: A multidimensional perspective , 2010, J. Assoc. Inf. Sci. Technol..

[7]  Divyakant Agrawal,et al.  Limiting the spread of misinformation in social networks , 2011, WWW.

[8]  Teresa Correa,et al.  Who interacts on the Web?: The intersection of users' personality and social media use , 2010, Comput. Hum. Behav..

[9]  Chei Sian Lee,et al.  News sharing in social media: The effect of gratifications and prior experience , 2012, Comput. Hum. Behav..

[10]  Chirag Shah,et al.  Collaborative Information Seeking: The Art and Science of Making the Whole Greater than the Sum of All , 2012 .

[11]  Min-Sun Kim,et al.  An Analysis of Self-Construals, Motivations, Facebook Use, and User Satisfaction , 2010, Int. J. Hum. Comput. Interact..

[12]  Sei-Ching Joanna Sin,et al.  International students' everyday life information seeking: The informational value of social networking sites , 2013 .

[13]  Alton Yeow-Kuan Chua,et al.  Indagator: Investigating perceived gratifications of an application that blends mobile content sharing with gameplay , 2010, J. Assoc. Inf. Sci. Technol..

[14]  Soo Young Rieh Judgment of information quality and cognitive authority in the Web , 2002, J. Assoc. Inf. Sci. Technol..

[15]  Soo Young Rieh Judgement of information quality and cognitive authority in the Web , 2002 .

[16]  Kerk F. Kee,et al.  Being Immersed in Social Networking Environment: Facebook Groups, Uses and Gratifications, and Social Outcomes , 2009, Cyberpsychology Behav. Soc. Netw..

[17]  J. Rowley,et al.  Young people's use of online social networking sites – a uses and gratifications perspective , 2010 .

[18]  Maeve Duggan,et al.  Social Media Update 2016 , 2016 .

[19]  P. Bordia,et al.  Rumor Psychology: Social and Organizational Approaches , 2006 .

[20]  Thomas E. Ruggiero Uses and Gratifications Theory in the 21st Century , 2000 .

[21]  Shelly Rodgers,et al.  Gender and e-commerce: an exploratory study , 2003, Journal of Advertising Research.

[22]  B. Guerin,et al.  Analyzing Rumors, Gossip, and Urban Legends Through Their Conversational Properties , 2006 .

[23]  Ross MacDonald Web of Deceit: Misinformation and Manipulation in the Age of Social Media , 2013 .