Notice of RetractionNotice of RetractionThe development of librarian emotional intelligence assessment tool

While studies investigating emotional intelligence have been extensively reported in the literature, very few have focused on librarians. Hence, a study was carried out using qualitative approach to identify the dimension of emotional intelligence of Malaysian Public Librarians. Based on the findings of the qualitative study, an instrument measuring librarian emotional intelligence was developed and empirically tested using survey method involving 180 librarians. Accordingly, Librarian Emotional Intelligence Assessment Tool (LEIAT) was developed. LEIAT can be used by Malaysian public libraries to continuously assess the level of emotional intelligence among their librarians. Based on the outcome of the assessment, training needs can be identified. In addition, It can also be used as a tool during entry interview for the post of librarians. LEIAT can be commercialized as a software product. The potential clients of this product would be libraries and corporate resources centers.

[1]  M. Tapia.  Measuring Emotional Intelligence , 2001, Psychological reports.

[2]  R. Gunderman,et al.  Emotional intelligence. , 2011, Journal of the American College of Radiology : JACR.

[3]  Brian A. Quinn,et al.  Enhancing Academic Library Performance Through Positive Psychology , 2005 .

[4]  J. Malouff,et al.  Development and validation of a measure of emotional intelligence. , 1998 .

[5]  Richard E. Boyatzis,et al.  The Emotional Competence Inventory (ECI). , 2004 .

[6]  K. I. van der Zee,et al.  The relationship of emotional intelligence with academic intelligence and the Big Five , 2002 .

[7]  Kenneth S. Law,et al.  The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study , 2002 .

[8]  C. Alire,et al.  Academic Librarians as Emotionally Intelligent Leaders , 2007 .

[9]  G. Matthews,et al.  AUTHORS' RESPONSES: "The Emotional Intelligence Bandwagon: Too Fast To Live, Too Young To Die?" , 2004 .

[10]  M. Martinez-pons.  Emotional Intelligence as a Self-Regulatory Process: A Social Cognitive View , 2000 .

[11]  E. Thorndike.  Intelligence and its uses. , 1920 .

[12]  D. Goleman.  Emotional Intelligence: Why It Can Matter More Than IQ , 1995 .

[13]  Charmine E. J. Härtel,et al.  Workgroup emotional intelligence: scale development and relationship to team process effectiveness and goal focus , 2002 .

[14]  Joey F. George,et al.  Modern Systems Analysis and Design , 1996 .

[15]  Lennart Sjöberg,et al.  Emotional Intelligence: A Psychometric Analysis , 2001 .

[16]  J. C. Flanagan.  Psychological Bulletin THE CRITICAL INCIDENT TECHNIQUE , 2022 .

[17]  James D. A. Parker,et al.  The handbook of emotional intelligence : theory, development, assessment, and application at home, school, and in the workplace , 2000 .

[18]  P. Salovey,et al.  Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) Users Manual , 2002 .

[19]  M. Chaturvedi.  Gender Differences in Emotional Intelligence , 2010 .

[20]  Glenn Geher,et al.  Emotional intelligence and the identification of emotion , 1996 .

[21]  P. Salovey,et al.  Models of emotional intelligence , 2000 .

[22]  H. Gardner,et al.  Frames of Mind: The Theory of Multiple Intelligences , 1983 .