Developing a forest-based wellbeing tourism product together with customers – An ethnographic approach
暂无分享,去创建一个
[1] Edward H. Huijbens,et al. Innovating and re-branding Nordic wellbeing tourism , 2011 .
[2] Raechel Johns,et al. Generation Y: Evaluating Services Experiences Through Mobile Ethnography , 2013 .
[3] J. Kerr,et al. Stress and emotions at work: an adventure tourism guide's experiences. , 2013 .
[4] Liisa Tyrväinen,et al. The influence of urban green environments on stress relief measures: A field experiment , 2014 .
[5] Co-Creating Tourism Services – A Multiple Case Study of Methods of Customer Involvement in Tourism , 2015 .
[6] H. Pechlaner,et al. Alpine Wellness: A Resource-based View , 2006 .
[7] Catharina von Koskull,et al. Service development as practice: A rhetorical analysis of customer-related arguments in a service development project , 2011 .
[8] M. Smith,et al. Holistic tourism: integrating body mind and spirit , 2009 .
[9] J. Pesonen,et al. Benefit segmentation of potential wellbeing tourists , 2011 .
[10] E. Arnould. Toward a Broadened Theory of Preference Formation and the Diffusion of Innovations: Cases from Zinder Province, Niger Republic , 1989 .
[11] J. McAlexander,et al. Subcultures of Consumption: An Ethnography of the New Bikers , 1995 .
[12] Henna Konu. Identifying potential wellbeing tourism segments in Finland. , 2010 .
[13] P. Chathoth,et al. Co-production versus co-creation: A process based continuum in the hotel service context , 2013 .
[14] William C. Gartner,et al. Hunting as a travel experience: An auto-ethnographic study of hunting tourism in Finland and the USA , 2013 .
[15] I. Alam. Removing the fuzziness from the fuzzy front-end of service innovations through customer interactions , 2006 .
[16] Lake Wellness : uusi itäsuomalainen innovaatio? , 2008 .
[17] Linda L. Price,et al. River Magic: Extraordinary Experience and the Extended Service Encounter , 1993 .
[18] J. Connell. Medical tourism: Sea, sun, sand and … surgery , 2006 .
[19] N. Prebensen,et al. VALUE CO-CREATION SIGNIFICANCE OF TOURIST RESOURCES , 2013 .
[20] Tommi Laukkanen,et al. Predictors of tourists' wellbeing holiday intentions in Finland. , 2010 .
[21] Christina Goulding,et al. Grounded theory, ethnography and phenomenology: A comparative analysis of three qualitative strategies for marketing research , 2005 .
[22] Nina K. Prebensen,et al. Coping and co‐creating in tourist experiences , 2011 .
[23] L. Peñaloza. Atravesando Fronteras/Border Crossings: A Critical Ethnographic Exploration of the Consumer Acculturation of Mexican Immigrants , 1994 .
[24] R. Isaac,et al. What destination marketers can learn from their visitors' blogs: an image analysis of Bethlehem, Palestine , 2012 .
[25] L. G. Zomerdijk,et al. NSD processes and practices in experiential services , 2011 .
[26] P. Kristensson,et al. Customers' experiences of co‐creation during service innovation , 2012 .
[27] Sara Nordin,et al. User-driven Innovation in Tourism—A Review of Methodologies , 2011 .
[28] A. Payne,et al. Co-creating brands : Diagnosing and designing the relationship experience , 2009 .
[29] Graham Brown,et al. Wellness tourists: in search of transformation. , 2011 .
[30] C. A. Santos,et al. Volunteer tourism: on-the-ground observations from Rwanda. , 2011 .
[31] C. Prahalad,et al. Co-creation experiences: The next practice in value creation , 2004 .
[32] H. Mair. Tourism, health and the pharmacy: towards a critical understanding of health and wellness tourism. , 2005 .
[33] T. Mordue. TOURISM, PERFORMANCE AND SOCIAL EXCLUSION IN “OLDE YORK” , 2005 .
[34] Anne-Mette Hjalager. A review of innovation research in tourism , 2010 .
[35] Michael Etgar. A descriptive model of the consumer co-production process , 2008 .
[36] John W. Creswell,et al. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches , 2010 .
[37] T. Meiren,et al. Testing of service concepts , 2010 .
[38] N. Blaikie. Approaches to Social Enquiry , 1993 .
[39] Yoshifumi Miyazaki,et al. Physiological effects of forest recreation in a young conifer forest in Hinokage Town, Japan. , 2009 .
[40] B. Edvardsson,et al. Key Concepts for New Service Development , 1996 .
[41] Stephen L. Vargo,et al. Evolving to a New Dominant Logic for Marketing , 2004 .
[42] E. Guba,et al. Paradigmatic Controversies, Contradictions, and Emerging Confluences. , 2005 .
[43] R. Belk,et al. Qualitative Consumer and Marketing Research , 2012 .
[44] Edwin J. Nijssen,et al. Awareness, use and effectiveness of models and methods for new product development , 1995 .
[45] C. Grönroos. Service logic revisited: who creates value? And who co‐creates? , 2008 .
[46] R. Hill,et al. The Homeless in America: An Examination of Possessions and Consumption Behaviors , 1990 .
[47] J. Larsen,et al. Tourists Co-producing Guided Tours , 2013 .
[48] Immy Holloway,et al. Meaning not measurement , 2010 .
[49] A. Scupola,et al. Investigating issues and challenges for customer involvement in business services innovation , 2011 .
[50] R. Buckley. Rush as a key motivation in skilled adventure tourism: Resolving the risk recreation paradox , 2012 .
[51] Stefan Lagrosen,et al. Customer involvement in new product development: A relationship marketing perspective , 2005 .
[52] Yoshifumi Miyazaki,et al. Trends in research related to “Shinrin-yoku” (taking in the forest atmosphere or forest bathing) in Japan , 2010, Environmental health and preventive medicine.
[53] C. Perry,et al. A customer‐oriented new service development process , 2002 .
[54] J. Pesonen,et al. Rural Wellbeing Tourism: Motivations and Expectations , 2010 .
[55] A. García‐Altés. The Development of Health Tourism Services , 2005 .
[56] Matheus Alberto Rodrigues Silva,et al. Eating-out and experiential consumption: a typology of experience providers , 2014 .
[57] S. Thomke. R&D comes to services. Bank of America's pathbreaking experiments. , 2003, Harvard business review.
[58] Alistair Williams,et al. Tourism and hospitality marketing: fantasy, feeling and fun , 2006 .
[59] Bo Edvardsson,et al. Customer Integration within Service Development : A review of methods and an analysis of insitu and exsitu contributions , 2012 .
[60] H. Schwartzman. Ethnography in Organizations , 1992 .
[61] D. Holt. How Consumers Consume: A Typology of Consumption Practices , 1995 .
[62] Alexandra Coghlan,et al. Using constant comparison method and qualitative data to understand participants' experiences at the nexus of tourism, sport and charity events , 2013 .
[63] Mary Jo Bitner,et al. Evaluating service encounters: The effects of physical surroundings and employee responses. , 1990 .
[64] Henna Konu,et al. Lake Wellness — a practical example of a new service development (NSD) concept in tourism industries , 2010 .
[65] E. Hippel,et al. Lead users: a source of novel product concepts , 1986 .
[66] Grönroos Christian,et al. What Can A Service Logic Offer Marketing Theory , 2005 .
[67] M. Bhatt. Service Management and Marketing , 2011 .
[68] M. Cooper,et al. Health and Wellness Tourism: Spas and Hot Springs , 2009 .
[69] Developing forest-based well-being tourism products by using virtual product testing , 2015 .
[70] R. Komppula. Developing the Quality of a Tourist Experience Product in the Case of Nature‐Based Activity Services , 2006 .
[71] Edward H. Huijbens,et al. Developing Wellness in Iceland. Theming Wellness Destinations the Nordic Way , 2011 .
[72] Lela Gramling,et al. FOODSERVICE MANAGEMENT AND ITS IMPACT ON COLLEGE OPERATIONS: A BUSINESS ANTHROPOLOGICAL CASE STUDY , 2005 .
[73] Christopher A. Voss,et al. Innovation in Experiential Services - An Empirical View , 2007 .
[74] M. Smith,et al. Health and Wellness Tourism , 2008 .
[75] P. Eriksson,et al. Qualitative Methods in Business Research , 2008 .
[76] O. Paronen,et al. Analyzing the mediators between nature-based outdoor recreation and emotional well-being , 2014 .
[77] J. N. Goodrich,et al. Health-care tourism — an exploratory study , 1987 .
[78] David M. Fetterman,et al. Ethnography: Step-by-Step , 1989 .
[79] Joseph S. Chen,et al. Determining the Motivation of Wellness Travelers , 2008 .
[80] Gulnur Tumbat. Co-constructing the service experience: Exploring the role of customer emotion management , 2011 .
[81] C. Ryan. Ways of Conceptualizing the Tourist Experience A Review of Literature , 2010 .
[82] I. Alam. An exploratory investigation of user involvement in new service development , 2002 .
[83] Melanie Wallendorf,et al. Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation , 1994 .
[84] C. Hall,et al. Health and medical tourism: a kill or cure for global public health? , 2011 .
[85] C. Grönroos. Service Management and Marketing: Customer Management in Service Competition , 2007 .
[86] Wayne D. Hoyer,et al. Consumer Cocreation in New Product Development , 2010 .
[87] Hansruedi Mueller,et al. Wellness tourism: Market analysis of a special health tourism segment and implications for the hotel industry , 2001 .
[88] C. Grönroos. Value co-creation in service logic: A critical analysis , 2011 .