Outcome measurement and management : first steps for the practicing clinician

How effective is your practice? Today's practitioners need to know how to evaluate their practices objectively. In today's high-pressure reimbursement environment, clinicians must able to assess the cost effectiveness, quality, and efficiency of the services they provide. This groundbreaking text--the first to combine both the terminology and the process of using outcome data to improve service delivery--shows you how to do just that. And, it clarifies the relationship between outcome measurement and research.