Implementing technology roadmap process in the energy services sector: A case study of a government agency

Abstract Energy sector has become increasingly sensitive to emerging new technologies as our society is seeking alternative energy sources. Many utility companies and government agencies have started to implement technology planning processes for roadmapping their future technology portfolios. This paper focuses on technology planning in the government energy services sector. Through a case study research method, the paper documents how technology planning and specifically technology roadmaps were implemented at a federal agency tasked with managing power transmission in the Northwest United States. Three application areas are covered: transmission, renewables and energy efficiency. The paper provides details on the Energy Efficiency Roadmaps. Through the review of the case a technology planning methodology based on technology roadmaps is detailed. Key conclusions were reached on how to manage such process implementation in similar organizations. Some of these conclusions can be generalized to those that are implementing technology planning processes for the first time. We concluded that adoption of such methods would require a longer time than anticipated. Organizational changes to adopt the process will likely reduce the time it takes to deliver the required roadmaps. We also found that a typical sequence of events would be Technology Gap Analysis and Identification of Technology Candidates, Evaluation and Prioritization of Technologies, Roadmapping of Technologies and Allocation of Resources to the R&D Programs or to the direct acquisition of the technologies.

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