Development and Effectiveness Evaluation of Interactive Voice HMI System

Connected services have been under development in the automotive industry. Meanwhile, the volume of predictive notifications that utilize travel-related data is increasing, and there are concerns that drivers cannot process such an amount of information or do not accept and follow such predictive instructions straightforwardly because the information provided is predicted. In this work, an interactive voice system using two agents is proposed to realize notifications that can easily be accepted by drivers and enhance the reliability of the system by adding contextual information. An experiment was performed using a driving simulator to compare the following three forms of notifications: (1) notification with no contextual information, (2) notification with contextual information using one agent, and (3) notification with contextual information using two agents. The notification content was limited to probable near-miss incidents. The results of the experiment indicate that the driver may decelerate more with the oneand two-agent notification methods than with the conventional notification method. The degree of deceleration depended the number of times the notification was provided and whether there were cars parked on the streets. key words: interactive voice system, multiple agents, VUI

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