Leadership Without Easy Answers
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Five sub principles of the razor’s edge: A. Identify the adaptive challengesDiagnose the situation with light of the values at stake, and unbundled the issues that come with. B. Keep the level of distress within a tolerable range for doing adaptive work. C. Focus attention on the ripening issues and not on stress reducing distractions. D. Give the work back to the people, but at a rate they can stand. E. Protect the voices of leadership without authority.
R. Heifetz | A.