How the Evolution of Workforces Influences Cybercrime Strategies: The Example of Healthcare

Healthcare was an early adopter of ICT with the goal of improving physicians’ work. The digital revolution of healthcare started several years ago with the introduction of informatics into hospitals. Today healthcare is again at the forefront: as one of the most attacked and promising areas of exploitation for cybercriminals and cyberterrorists due to the abundance of valuable information and for its role in critical infrastructure. Patients’ world also changed radically and went through an ICT revolution; nowadays healthcare operators and patients’ worlds are highly digitalized, modifying how healthcare operators and patients offer and use services. This chapter, starting from an introduction to the new paradigms of the modern workforces, will introduce the concepts of Hospital 2.0, the patient ecosystem and will explore specific cybercrime and cyberterrorism threats.